If you sign in with your email address and a password, just click the “Forgot password?” link right below the password field on the sign in screen. After entering your email address, you will receive a link to reset the password.
If you generally login with Facebook, we are not able to perform manual password resets. To reset your Facebook password:
- If you remember the email address, try resetting your password via Facebook at https://www.facebook.com/login/identify?ctx=recover. You can even try to recover via full name or username with that link.
- If you don’t remember what email you used, you can always sign up with any user that is an admin of the Facebook page you’re trying to add a tab to. You can also look at the Admin Roles section of your Facebook page to find potential usernames you’ve logged in with.
- If someone left the company and you need to look at the Woobox settings, just sign up with your own Facebook admin account and you will be able to see all of the settings.
With these steps in mind, you should be able to gain access to your Woobox account without trouble.