Too many failed password login attempts will result in being locked out of your account for 12 hours.
There are 2 ways that you can access your account immediately and not have to wait 12 hours.
The first option is logging in with your Facebook profile. If you have ever signed in this way (prior to March 2026), or even imported your Facebook businesses after signing in with a password, you will be able to click “Sign in with Facebook” and then “Continue as [yourself]” to access your account right away.
The other option is to reset your password by clicking the “Forgot Password” link on the sign in screen. You will receive an email with a link that automatically logs you in and takes you to the “Change Password” screen. Just update your password and you will be able to access your sites and campaigns.
If you’re having trouble with either of these methods, or have questions about accessing your account, email us at support@woobox.com.