Set up your SMTP Server

Log-in to Woobox and click your email/business name on the top right corner.

In the account panel, select Business Settings.

Account panel - business settings

Scroll down to the Advanced section and click Email Server.

business settings - email server

Enter your SMTP Host, Username, and Password and click Save. You can also set the “from email” that will appear as the sender in auto-emails (this must be an address recognized by/connected to the server).

Setup email server panel

If your server cannot be reached or there is an error in the data, you may see an error at the top of the screen like this:

If you have issues with completing this set-up, you’ll want to contact someone who has access to or controls your SMTP Server.

Sending auto-emails from Classic Campaigns:

The Autoresponders option is currently only available in Classic Campaign Templates. In the Settings tab of your Classic Campaign dashboard, select “Autoresponders”, choose between using the default email template or customizing your own with HTML, and click “Save” to enable emails automatically sent to users upon entry to the offer.

Classic campaign Settings - auto responders section
Updated on November 4, 2026

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