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[post_date] => 2018-06-05 22:28:45 [post_author] => 2 [post_title] => Adding and Removing Businesses from your Subscriptions [post_name] => adding-and-removing-businesses-from-your-subscriptions [name] => Businesses and Admins [object_id] => 999 [term_id] => 97 ) [52] => stdClass Object ( [ID] => 906 [slug] => setup-guides [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 18:28:24 [post_author] => 2 [post_title] => Sweepstakes Setup Guide [post_name] => sweepstakes-app-setup-guide [name] => Setup Guides [object_id] => 906 [term_id] => 22 ) [53] => stdClass Object ( [ID] => 1124 [slug] => customization-customization [date] => 2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 21:56:05 [post_author] => 2 [post_title] => Navigating your Design Page [post_name] => navigating-your-customize-page [name] => Customization [object_id] => 1124 [term_id] => 98 ) [54] => stdClass Object ( [ID] => 913 [slug] => setup-guides [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 18:28:06 [post_author] => 2 [post_title] => Photo/Video Contest Setup Guide [post_name] => photo-ugg-contest-setup-guide [name] => Setup Guides [object_id] => 913 [term_id] => 22 ) [55] => stdClass Object ( [ID] => 6671 [slug] => setup-guides [date] => 2020-05-20 [post_status] => publish [post_type] => ht_kb [post_date] => 2020-05-20 18:30:51 [post_author] => 2 [post_title] => Form Setup Guide [post_name] => form-setup-guide [name] => Setup Guides [object_id] => 6671 [term_id] => 22 ) [56] => stdClass Object ( [ID] => 1965 [slug] => galleries [date] => 2018-08-29 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-08-29 21:23:14 [post_author] => 6 [post_title] => Voting Options [post_name] => voting-options [name] => Galleries [object_id] => 1965 [term_id] => 72 ) [57] => stdClass Object ( [ID] => 7591 [slug] => posts [date] => 2021-04-02 [post_status] => publish [post_type] => ht_kb [post_date] => 2021-04-02 23:06:01 [post_author] => 2 [post_title] => Picking winners from Twitter retweets [post_name] => picking-winners-from-twitter-retweets [name] => Posts [object_id] => 7591 [term_id] => 108 ) [58] => stdClass Object ( [ID] => 910 [slug] => setup-guides [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 18:27:30 [post_author] => 2 [post_title] => Coupon Setup Guide [post_name] => coupons-app-setup-guide [name] => Setup Guides [object_id] => 910 [term_id] => 22 ) [59] => stdClass Object ( [ID] => 6510 [slug] => video-submissions [date] => 2020-02-27 [post_status] => publish [post_type] => ht_kb [post_date] => 2020-02-27 18:05:18 [post_author] => 2 [post_title] => Video Submissions [post_name] => video-submissions [name] => Video Submissions [object_id] => 6510 [term_id] => 476 ) [60] => stdClass Object ( [ID] => 1700 [slug] => overview-account-management [date] => 2018-07-11 [post_status] => publish [post_type] => 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[post_name] => how-do-i-run-a-giveaway-on-instagram [name] => Instagram [object_id] => 2367 [term_id] => 50 ) [66] => stdClass Object ( [ID] => 1006 [slug] => businesses-and-admins [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:26:40 [post_author] => 2 [post_title] => How to delete a business from your account [post_name] => what-happens-if-i-am-no-longer-a-page-admin [name] => Businesses and Admins [object_id] => 1006 [term_id] => 97 ) [67] => stdClass Object ( [ID] => 9037 [slug] => features [date] => 2024-02-12 [post_status] => publish [post_type] => ht_kb [post_date] => 2024-02-12 20:32:05 [post_author] => 2 [post_title] => Bot Protection [post_name] => bot-protection [name] => Features [object_id] => 9037 [term_id] => 65 ) [68] => stdClass Object ( [ID] => 6133 [slug] => billing [date] => 2019-06-27 [post_status] => publish [post_type] => ht_kb [post_date] => 2019-06-27 22:50:17 [post_author] => 2 [post_title] => How to add a VAT 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[post_name] => adding-a-facebook-page-to-your-account [name] => Signing In [object_id] => 1056 [term_id] => 33 ) [192] => stdClass Object ( [ID] => 1056 [slug] => upgrading-and-canceling [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:00:36 [post_author] => 2 [post_title] => Adding a Facebook Page to your Account [post_name] => adding-a-facebook-page-to-your-account [name] => Upgrading and Canceling [object_id] => 1056 [term_id] => 80 ) [193] => stdClass Object ( [ID] => 1063 [slug] => pricing [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:58:03 [post_author] => 2 [post_title] => Pricing / Subscription Breakdown [post_name] => pricing-subscription-breakdown [name] => Pricing [object_id] => 1063 [term_id] => 43 ) [194] => stdClass Object ( [ID] => 1063 [slug] => upgrading-and-canceling [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:58:03 [post_author] => 2 [post_title] => Pricing / Subscription Breakdown [post_name] => pricing-subscription-breakdown [name] => Upgrading and Canceling [object_id] => 1063 [term_id] => 80 ) [195] => stdClass Object ( [ID] => 1077 [slug] => upgrading-and-canceling [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:56:48 [post_author] => 2 [post_title] => Upgrade Current Subscription [post_name] => upgrade-current-subscription [name] => Upgrading and Canceling [object_id] => 1077 [term_id] => 80 ) [196] => stdClass Object ( [ID] => 1053 [slug] => businesses-and-admins [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:16:31 [post_author] => 2 [post_title] => Updating your Contact Email [post_name] => updating-contact-email [name] => Businesses and Admins [object_id] => 1053 [term_id] => 97 ) [197] => stdClass Object ( [ID] => 1089 [slug] => zapier [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:51:59 [post_author] => 2 [post_title] => Zapier integration and troubleshooting [post_name] => how-to-integrate-with-zapier [name] => Zapier [object_id] => 1089 [term_id] => 61 ) [198] => stdClass Object ( [ID] => 1127 [slug] => billing [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:53 [post_author] => 2 [post_title] => Subscription ID for your Data Processing Addendum (DPA) [post_name] => where-to-find-your-subscription-id [name] => Billing [object_id] => 1127 [term_id] => 26 ) [199] => stdClass Object ( [ID] => 1127 [slug] => gdpr [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:53 [post_author] => 2 [post_title] => Subscription ID for your Data Processing Addendum (DPA) [post_name] => where-to-find-your-subscription-id [name] => GDPR [object_id] => 1127 [term_id] => 79 ) [200] => stdClass Object ( [ID] => 1050 [slug] => download [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:09 [post_author] => 2 [post_title] => How to Export Data [post_name] => how-to-export-data [name] => Download [object_id] => 1050 [term_id] => 58 ) [201] => stdClass Object ( [ID] => 1146 [slug] => advanced-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:33:45 [post_author] => 2 [post_title] => Multilingual Campaigns using JavaScript [post_name] => multilingual-campaigns-using-javascript [name] => Advanced Customization [object_id] => 1146 [term_id] => 473 ) [202] => stdClass Object ( [ID] => 960 [slug] => customization-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:49:51 [post_author] => 2 [post_title] => Disable Facebook App Authorization [post_name] => disable-facebook-app-authorization [name] => Customization [object_id] => 960 [term_id] => 98 ) [203] => stdClass Object ( [ID] => 1265 [slug] => known-issues [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:31:21 [post_author] => 1 [post_title] => File upload not possible from link sent via direct message in Instagram iOS app [post_name] => file-upload-not-possible-from-link-sent-via-direct-message-in-instagram-ios-app [name] => Known Issues [object_id] => 1265 [term_id] => 42 ) [204] => stdClass Object ( [ID] => 1159 [slug] => bonus-actions [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:58 [post_author] => 2 [post_title] => Optional Twitter Bonus Entries [post_name] => optional-twitter-bonus-entries [name] => Bonus Actions [object_id] => 1159 [term_id] => 66 ) [205] => stdClass Object ( [ID] => 1163 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:04 [post_author] => 2 [post_title] => Managing Coupon Redemptions [post_name] => managing-coupon-redemptions [name] => Troubleshooting [object_id] => 1163 [term_id] => 41 ) [206] => stdClass Object ( [ID] => 1163 [slug] => code-distribution [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:04 [post_author] => 2 [post_title] => Managing Coupon Redemptions [post_name] => managing-coupon-redemptions [name] => Code Distribution [object_id] => 1163 [term_id] => 71 ) [207] => stdClass Object ( [ID] => 1166 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:44:51 [post_author] => 2 [post_title] => How to Delete a Campaign [post_name] => how-to-delete-a-campaign [name] => Troubleshooting [object_id] => 1166 [term_id] => 41 ) [208] => stdClass Object ( [ID] => 1166 [slug] => dos-and-donts [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:44:51 [post_author] => 2 [post_title] => How to Delete a Campaign [post_name] => how-to-delete-a-campaign [name] => Do's and Don'ts [object_id] => 1166 [term_id] => 44 ) [209] => stdClass Object ( [ID] => 1176 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:42:01 [post_author] => 2 [post_title] => Addressing Voting Fraud and Cheating in Contests [post_name] => addressing-voting-fraud-and-cheating-in-contests [name] => Troubleshooting [object_id] => 1176 [term_id] => 41 ) [210] => stdClass Object ( [ID] => 1161 [slug] => winners-and-data [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:37:30 [post_author] => 2 [post_title] => How Can I Pick a Winner? 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[post_name] => do-you-have-an-in-house-design-team [name] => Customization [object_id] => 1114 [term_id] => 98 ) [218] => stdClass Object ( [ID] => 1021 [slug] => rules [date] => 2018-05-30 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-05-30 20:27:41 [post_author] => 2 [post_title] => Does Woobox offer legal assistance for rules? [post_name] => does-woobox-offer-legal-assistance-for-rules [name] => Rules [object_id] => 1021 [term_id] => 77 ) )
Getting Started
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YouTube Auto-Play issue

Due to a recent update, YouTube is no longer allowing the auto-play function when videos are embedded or hosted outside of the YouTube platform. Unfortunately, YouTube videos added to your Woobox campaign will not auto-play, even if you have selected the auto-play option.

We will update or remove this troubleshooting article if there are any changes to this functionality.

Updated on October 12, 2018

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YouTube Auto-Play issue

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