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“Failed to Render Component” error message in Form

MySQL server version: collapsCat options: Array ( [title] => [showPostCount] => [inExclude] => exclude [inExcludeCats] => 41 [showPosts] => 1 [showPages] => [linkToCat] => [olderThan] => 0 [excludeAll] => 0 [catSortOrder] => ASC [catSort] => catOrder [postSortOrder] => ASC [postSort] => postOrder [expand] => 4 [defaultExpand] => [debug] => 1 [postTitleLength] => 0 [catfeed] => none [taxonomy] => ht_kb_category [post_type] => ht_kb [postDateAppend] => after [postDateFormat] => m/d [showPostDate] => [useCookies] => [postsBeforeCats] => [expandCatPost] => 1 [showEmptyCat] => [showTopLevel] => 1 [customExpand] => [customCollapse] => [style] => block_right [accordion] => 1 [title_link] => [addMisc] => [addMiscTitle] => [number] => 2 [includeCatArray] => Array ( ) [expandSym] => [collapseSym] => ) postsToExclude: Array ( ) CATEGORY QUERY RESULTS Array ( [0] => WP_Term Object ( [term_id] => 104 [name] => Overview [slug] => overview-managing-submissions [term_group] => 0 [term_taxonomy_id] => 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[post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:31:47 [post_author] => 2 [post_title] => Why is my HTML FanGate Tab Blank? 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Account [post_name] => adding-a-facebook-page-to-your-account [name] => Signing In [object_id] => 1056 [term_id] => 33 ) [170] => stdClass Object ( [ID] => 1056 [slug] => upgrading-and-canceling [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:00:36 [post_author] => 2 [post_title] => Adding a Facebook Page to your Account [post_name] => adding-a-facebook-page-to-your-account [name] => Upgrading and Canceling [object_id] => 1056 [term_id] => 80 ) [171] => stdClass Object ( [ID] => 1063 [slug] => pricing [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:58:03 [post_author] => 2 [post_title] => Pricing / Subscription Breakdown [post_name] => pricing-subscription-breakdown [name] => Pricing [object_id] => 1063 [term_id] => 43 ) [172] => stdClass Object ( [ID] => 1063 [slug] => upgrading-and-canceling [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:58:03 [post_author] => 2 [post_title] => Pricing / Subscription Breakdown [post_name] => pricing-subscription-breakdown [name] => Upgrading and Canceling [object_id] => 1063 [term_id] => 80 ) [173] => stdClass Object ( [ID] => 1077 [slug] => upgrading-and-canceling [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:56:48 [post_author] => 2 [post_title] => Upgrade Current Subscription [post_name] => upgrade-current-subscription [name] => Upgrading and Canceling [object_id] => 1077 [term_id] => 80 ) [174] => stdClass Object ( [ID] => 1053 [slug] => businesses-and-admins [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:16:31 [post_author] => 2 [post_title] => Updating Contact Email [post_name] => updating-contact-email [name] => Businesses and Admins [object_id] => 1053 [term_id] => 97 ) [175] => stdClass Object ( [ID] => 1089 [slug] => zapier [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:51:59 [post_author] => 2 [post_title] => Zapier integration and troubleshooting [post_name] => how-to-integrate-with-zapier [name] => Zapier [object_id] => 1089 [term_id] => 61 ) [176] => stdClass Object ( [ID] => 1127 [slug] => billing [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:53 [post_author] => 2 [post_title] => Subscription ID for your Data Processing Addendum (DPA) [post_name] => where-to-find-your-subscription-id [name] => Billing [object_id] => 1127 [term_id] => 26 ) [177] => stdClass Object ( [ID] => 1127 [slug] => gdpr [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:53 [post_author] => 2 [post_title] => Subscription ID for your Data Processing Addendum (DPA) [post_name] => where-to-find-your-subscription-id [name] => GDPR [object_id] => 1127 [term_id] => 79 ) [178] => stdClass Object ( [ID] => 1050 [slug] => download [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:09 [post_author] => 2 [post_title] => How to Export Data [post_name] => how-to-export-data [name] => Download [object_id] => 1050 [term_id] => 58 ) [179] => stdClass Object ( [ID] => 1142 [slug] => bonus-actions [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:47:03 [post_author] => 2 [post_title] => Custom HTML bonus entries [post_name] => custom-html-bonus-entries [name] => Bonus Actions [object_id] => 1142 [term_id] => 66 ) [180] => stdClass Object ( [ID] => 1142 [slug] => advanced-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:47:03 [post_author] => 2 [post_title] => Custom HTML bonus entries [post_name] => custom-html-bonus-entries [name] => Advanced Customization [object_id] => 1142 [term_id] => 473 ) [181] => stdClass Object ( [ID] => 1146 [slug] => advanced-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:33:45 [post_author] => 2 [post_title] => Multilingual Campaigns using JavaScript [post_name] => multilingual-campaigns-using-javascript [name] => Advanced Customization [object_id] => 1146 [term_id] => 473 ) [182] => stdClass Object ( [ID] => 1149 [slug] => advanced-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:33:26 [post_author] => 2 [post_title] => Adding Multiple Upload Fields [post_name] => adding-multiple-upload-fields [name] => Advanced Customization [object_id] => 1149 [term_id] => 473 ) [183] => stdClass Object ( [ID] => 960 [slug] => troubleshooting [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:49:51 [post_author] => 2 [post_title] => Disable Facebook App Authorization [post_name] => disable-facebook-app-authorization [name] => Troubleshooting [object_id] => 960 [term_id] => 41 ) [184] => stdClass Object ( [ID] => 960 [slug] => facebook-tab-troubleshooting [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:49:51 [post_author] => 2 [post_title] => Disable Facebook App Authorization [post_name] => disable-facebook-app-authorization [name] => Troubleshooting [object_id] => 960 [term_id] => 96 ) [185] => stdClass Object ( [ID] => 960 [slug] => customization-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:49:51 [post_author] => 2 [post_title] => Disable Facebook App Authorization [post_name] => disable-facebook-app-authorization [name] => Customization [object_id] => 960 [term_id] => 98 ) [186] => stdClass Object ( [ID] => 1151 [slug] => troubleshooting [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:32:29 [post_author] => 2 [post_title] => Important Facebook Updates to Pages with less than 2,000 Likes [post_name] => important-facebook-updates-to-pages-with-less-than-2000-likes [name] => Troubleshooting [object_id] => 1151 [term_id] => 41 ) [187] => stdClass Object ( [ID] => 1151 [slug] => tab-on-facebook [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:32:29 [post_author] => 2 [post_title] => Important Facebook Updates to Pages with less than 2,000 Likes [post_name] => important-facebook-updates-to-pages-with-less-than-2000-likes [name] => Tab on Facebook [object_id] => 1151 [term_id] => 48 ) [188] => stdClass Object ( [ID] => 1151 [slug] => facebook-tab-troubleshooting [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:32:29 [post_author] => 2 [post_title] => Important Facebook Updates to Pages with less than 2,000 Likes [post_name] => important-facebook-updates-to-pages-with-less-than-2000-likes [name] => Troubleshooting [object_id] => 1151 [term_id] => 96 ) [189] => stdClass Object ( [ID] => 1265 [slug] => known-issues [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:31:21 [post_author] => 1 [post_title] => File upload not possible from link sent via direct message in Instagram iOS app [post_name] => file-upload-not-possible-from-link-sent-via-direct-message-in-instagram-ios-app [name] => Known Issues [object_id] => 1265 [term_id] => 42 ) [190] => stdClass Object ( [ID] => 1159 [slug] => bonus-actions [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:58 [post_author] => 2 [post_title] => Optional Twitter Bonus Entries [post_name] => optional-twitter-bonus-entries [name] => Bonus Actions [object_id] => 1159 [term_id] => 66 ) [191] => stdClass Object ( [ID] => 1163 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:04 [post_author] => 2 [post_title] => Managing Coupon Redemptions [post_name] => managing-coupon-redemptions [name] => Troubleshooting [object_id] => 1163 [term_id] => 41 ) [192] => stdClass Object ( [ID] => 1163 [slug] => code-distribution [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:04 [post_author] => 2 [post_title] => Managing Coupon Redemptions [post_name] => managing-coupon-redemptions [name] => Code Distribution [object_id] => 1163 [term_id] => 71 ) [193] => stdClass Object ( [ID] => 1166 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:44:51 [post_author] => 2 [post_title] => How to Delete a Campaign [post_name] => how-to-delete-a-campaign [name] => Troubleshooting [object_id] => 1166 [term_id] => 41 ) [194] => stdClass Object ( [ID] => 1166 [slug] => dos-and-donts [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:44:51 [post_author] => 2 [post_title] => How to Delete a Campaign [post_name] => how-to-delete-a-campaign [name] => Do's and Don'ts [object_id] => 1166 [term_id] => 44 ) [195] => stdClass Object ( [ID] => 1097 [slug] => approving-and-blocking [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 23:38:08 [post_author] => 2 [post_title] => Moderating Comments for UGC Contests [post_name] => moderating-comments-for-ugc-contests [name] => Approving and Blocking [object_id] => 1097 [term_id] => 56 ) [196] => stdClass Object ( [ID] => 1176 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:42:01 [post_author] => 2 [post_title] => Addressing Voting Fraud and Cheating in Contests [post_name] => addressing-voting-fraud-and-cheating-in-contests [name] => Troubleshooting [object_id] => 1176 [term_id] => 41 ) [197] => stdClass Object ( [ID] => 1178 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:40:07 [post_author] => 2 [post_title] => Some Entry Records Only Have Email Addresses? [post_name] => some-entry-records-only-have-email-addresses [name] => Troubleshooting [object_id] => 1178 [term_id] => 41 ) [198] => stdClass Object ( [ID] => 5889 [slug] => posts [date] => 2019-05-15 [post_status] => publish [post_type] => ht_kb [post_date] => 2019-05-15 23:17:08 [post_author] => 2 [post_title] => Pick a Winner from YouTube comments [post_name] => pick-a-winner-from-youtube-comments [name] => Posts [object_id] => 5889 [term_id] => 108 ) [199] => stdClass Object ( [ID] => 1161 [slug] => winners-and-data [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:37:30 [post_author] => 2 [post_title] => How Can I Pick a Winner? [post_name] => how-can-i-pick-a-winner [name] => Picking Winners [object_id] => 1161 [term_id] => 27 ) [200] => stdClass Object ( [ID] => 1144 [slug] => integrations [date] => 2018-05-30 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-05-30 23:08:49 [post_author] => 2 [post_title] => 3rd party sites we recommend or integrate with [post_name] => 3rd-party-sites-we-recommend-or-integrate-with [name] => Integrations [object_id] => 1144 [term_id] => 39 ) [201] => stdClass Object ( [ID] => 1144 [slug] => customization-customization [date] => 2018-05-30 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-05-30 23:08:49 [post_author] => 2 [post_title] => 3rd party sites we recommend or integrate with [post_name] => 3rd-party-sites-we-recommend-or-integrate-with [name] => Customization [object_id] => 1144 [term_id] => 98 ) [202] => stdClass Object ( [ID] => 1190 [slug] => setup-guides [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:32:44 [post_author] => 2 [post_title] => Quiz Setup Guide [post_name] => how-to-create-a-quiz [name] => Setup Guides [object_id] => 1190 [term_id] => 22 ) [203] => stdClass Object ( [ID] => 1208 [slug] => static-tabs [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:32:31 [post_author] => 2 [post_title] => Pinterest Tab [post_name] => pinterest-tab [name] => Static Tabs [object_id] => 1208 [term_id] => 93 ) [204] => stdClass Object ( [ID] => 1223 [slug] => setup-guides [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:31:14 [post_author] => 2 [post_title] => Bracket Setup Guide [post_name] => bracket-setup-guide [name] => Setup Guides [object_id] => 1223 [term_id] => 22 ) [205] => stdClass Object ( [ID] => 1079 [slug] => billing [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:17:13 [post_author] => 2 [post_title] => Downgrading a Subscription [post_name] => downgrading-a-subscription [name] => Billing [object_id] => 1079 [term_id] => 26 ) [206] => stdClass Object ( [ID] => 1079 [slug] => upgrading-and-canceling [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:17:13 [post_author] => 2 [post_title] => Downgrading a Subscription [post_name] => downgrading-a-subscription [name] => Upgrading and Canceling [object_id] => 1079 [term_id] => 80 ) [207] => stdClass Object ( [ID] => 1114 [slug] => customization-customization [date] => 2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 22:41:28 [post_author] => 2 [post_title] => Do you have an in-house design team? [post_name] => do-you-have-an-in-house-design-team [name] => Customization [object_id] => 1114 [term_id] => 98 ) [208] => stdClass Object ( [ID] => 1021 [slug] => rules [date] => 2018-05-30 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-05-30 20:27:41 [post_author] => 2 [post_title] => Does Woobox offer legal assistance for rules? [post_name] => does-woobox-offer-legal-assistance-for-rules [name] => Rules [object_id] => 1021 [term_id] => 77 ) )
Getting Started
Account Management
Templates
Design
Publishing and Installing
Collecting Submissions
- Overview
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- Forms
Managing Submissions
Measuring Performance
Features
Facebook Tabs
Posts
Legal
- Overview
- Rules
- GDPR

“Failed to Render Component” error message in Form

If you’re testing your campaign and notice “Failed to render component” where the Form element should be, don’t panic! This is an easy fix.

On a rare occasion, this is caused by errors in custom HTML added to the form, but 99% of the time this happens because you have added a Rules Checkbox field to your Form element, and then altered the built-in code:

If you have added a URL or typed anything inside of those brackets, this will break the entire form and cause the error:

To fix the issue, you can remove the modification that you added, or just delete the form field entirely and then replace it with the default Rules Checkbox to revert the field and fix the form.

Remember to add or link to your rules in the Advanced -> Rules section of your campaign. All built-in rules links (rules checkbox, and footer) will open those rules.

Advanced -> Rules URL example” class=”wp-image-5818″/></figure></div>
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