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“Failed to Render Component” error message in Form

MySQL server version: collapsCat options: Array ( [title] => [showPostCount] => [inExclude] => exclude [inExcludeCats] => 41 [showPosts] => 1 [showPages] => [linkToCat] => [olderThan] => 0 [excludeAll] => 0 [catSortOrder] => ASC [catSort] => catOrder [postSortOrder] => ASC [postSort] => postOrder [expand] => 4 [defaultExpand] => [debug] => 1 [postTitleLength] => 0 [catfeed] => none [taxonomy] => ht_kb_category [post_type] => ht_kb [postDateAppend] => after [postDateFormat] => m/d [showPostDate] => [useCookies] => [postsBeforeCats] => [expandCatPost] => 1 [showEmptyCat] => [showTopLevel] => 1 [customExpand] => [customCollapse] => [style] => block_right [accordion] => 1 [title_link] => [addMisc] => [addMiscTitle] => [number] => 2 [includeCatArray] => Array ( ) [expandSym] => [collapseSym] => ) postsToExclude: Array ( ) CATEGORY QUERY RESULTS Array ( [0] => WP_Term Object ( [term_id] => 104 [name] => Overview [slug] => overview-managing-submissions [term_group] => 0 [term_taxonomy_id] => 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ht_kb_category [description] => Signing up, logging in, and navigating the dashboard [parent] => 0 [count] => 0 [filter] => raw [term_order] => 0 ) [5] => WP_Term Object ( [term_id] => 107 [name] => Overview [slug] => overview-legal [term_group] => 0 [term_taxonomy_id] => 107 [taxonomy] => ht_kb_category [description] => [parent] => 36 [count] => 1 [filter] => raw [term_order] => 0 ) [6] => WP_Term Object ( [term_id] => 101 [name] => Overview [slug] => overview-customization [term_group] => 0 [term_taxonomy_id] => 101 [taxonomy] => ht_kb_category [description] => [parent] => 24 [count] => 1 [filter] => raw [term_order] => 0 ) [7] => WP_Term Object ( [term_id] => 103 [name] => Overview [slug] => overview-collecting-submissions [term_group] => 0 [term_taxonomy_id] => 103 [taxonomy] => ht_kb_category [description] => [parent] => 49 [count] => 1 [filter] => raw [term_order] => 0 ) [8] => WP_Term Object ( [term_id] => 100 [name] => Overview [slug] => overview-account-management [term_group] => 0 [term_taxonomy_id] => 100 [taxonomy] => ht_kb_category [description] => [parent] => 38 [count] => 2 [filter] => raw [term_order] => 0 ) [9] => WP_Term Object ( [term_id] => 42 [name] => Known Issues [slug] => known-issues [term_group] => 0 [term_taxonomy_id] => 42 [taxonomy] => ht_kb_category [description] => [parent] => 41 [count] => 3 [filter] => raw [term_order] => 0 ) [10] => WP_Term Object ( [term_id] => 68 [name] => Age Gate [slug] => age-gate [term_group] => 0 [term_taxonomy_id] => 68 [taxonomy] => ht_kb_category [description] => [parent] => 67 [count] => 2 [filter] => raw [term_order] => 0 ) [11] => WP_Term Object ( [term_id] => 62 [name] => Landing Pages [slug] => landing-pages [term_group] => 0 [term_taxonomy_id] => 62 [taxonomy] => ht_kb_category [description] => [parent] => 60 [count] => 1 [filter] => raw [term_order] => 0 ) [12] => WP_Term Object ( [term_id] => 94 [name] => Overview [slug] => overview [term_group] => 0 [term_taxonomy_id] => 94 [taxonomy] => ht_kb_category [description] => [parent] => 75 [count] => 4 [filter] => raw [term_order] => 0 ) [13] => WP_Term Object ( [term_id] => 99 [name] => Overview [slug] => overview-getting-started [term_group] => 0 [term_taxonomy_id] => 99 [taxonomy] => ht_kb_category [description] => [parent] => 37 [count] => 1 [filter] => raw [term_order] => 0 ) [14] => WP_Term Object ( [term_id] => 98 [name] => Customization [slug] => customization-customization [term_group] => 0 [term_taxonomy_id] => 98 [taxonomy] => ht_kb_category [description] => [parent] => 24 [count] => 29 [filter] => raw [term_order] => 1 ) [15] => WP_Term Object ( [term_id] => 93 [name] => Static Tabs [slug] => static-tabs [term_group] => 0 [term_taxonomy_id] => 93 [taxonomy] => ht_kb_category [description] => [parent] => 75 [count] => 5 [filter] => raw [term_order] => 1 ) [16] => WP_Term Object ( [term_id] => 112 [name] => Hashtags [slug] => hashtags [term_group] => 0 [term_taxonomy_id] => 112 [taxonomy] => ht_kb_category [description] => [parent] => 49 [count] => 1 [filter] => raw [term_order] => 1 ) [17] => WP_Term Object ( [term_id] => 449 [name] => Passwords [slug] => passwords [term_group] => 0 [term_taxonomy_id] => 449 [taxonomy] => ht_kb_category [description] => [parent] => 67 [count] => 1 [filter] => raw [term_order] => 1 ) [18] => WP_Term Object ( [term_id] => 80 [name] => Upgrading and Canceling [slug] => upgrading-and-canceling [term_group] => 0 [term_taxonomy_id] => 80 [taxonomy] => ht_kb_category [description] => [parent] => 38 [count] => 7 [filter] => raw [term_order] => 1 ) [19] => WP_Term Object ( [term_id] => 113 [name] => Photo Submissions [slug] => photo-submissions [term_group] => 0 [term_taxonomy_id] => 113 [taxonomy] => ht_kb_category [description] => [parent] => 65 [count] => 1 [filter] => raw [term_order] => 1 ) [20] => WP_Term Object ( [term_id] => 38 [name] => Account Management [slug] => account-management [term_group] => 0 [term_taxonomy_id] => 38 [taxonomy] => ht_kb_category [description] => Update your contact email, invite other admins, and integrate other accounts [parent] => 0 [count] => 0 [filter] => raw [term_order] => 1 ) [21] => WP_Term Object ( [term_id] => 63 [name] => Popups [slug] => popups [term_group] => 0 [term_taxonomy_id] => 63 [taxonomy] => ht_kb_category [description] => [parent] => 60 [count] => 1 [filter] => raw [term_order] => 1 ) [22] => WP_Term Object ( [term_id] => 32 [name] => Stats [slug] => stats [term_group] => 0 [term_taxonomy_id] => 32 [taxonomy] => ht_kb_category [description] => [parent] => 30 [count] => 1 [filter] => raw [term_order] => 1 ) [23] => WP_Term Object ( [term_id] => 45 [name] => Embedding on your site [slug] => embedding-on-your-site [term_group] => 0 [term_taxonomy_id] => 45 [taxonomy] => ht_kb_category [description] => [parent] => 23 [count] => 10 [filter] => raw [term_order] => 1 ) [24] => WP_Term Object ( [term_id] => 33 [name] => Signing In [slug] => signing-in [term_group] => 0 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customization-customization [date] => 2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 21:51:48 [post_author] => 2 [post_title] => Show Vote Counts in UGC contest [post_name] => show-vote-count-in-photo-video-or-ugc-contest [name] => Customization [object_id] => 1137 [term_id] => 98 ) [109] => stdClass Object ( [ID] => 937 [slug] => real-time-data-exporting [date] => 2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 21:50:29 [post_author] => 2 [post_title] => Real-Time API Integration [post_name] => real-time-api-integration [name] => Real-time Data Exporting [object_id] => 937 [term_id] => 40 ) [110] => stdClass Object ( [ID] => 1108 [slug] => elements [date] => 2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 21:47:40 [post_author] => 2 [post_title] => QR Code on Voucher Page [post_name] => qr-code-on-voucher-page [name] => Elements [object_id] => 1108 [term_id] => 28 ) [111] => 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95 ) [133] => stdClass Object ( [ID] => 1012 [slug] => approving-and-blocking [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:35:33 [post_author] => 2 [post_title] => Where are the Photos in my Photo Contest? 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Getting Started
Account Management
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Design
Publishing and Installing
Collecting Submissions
- Overview
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Managing Submissions
Measuring Performance
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Facebook Tabs
Posts
Legal
- Overview
- Rules
- GDPR

“Failed to Render Component” error message in Form

If you’re testing your campaign and notice “Failed to render component” where the Form element should be, don’t panic! This is an easy fix.

On a rare occasion, this is caused by errors in custom HTML added to the form, but 99% of the time this happens because you have added a Rules Checkbox field to your Form element, and then altered the built-in code:

If you have added a URL or typed anything inside of those brackets, this will break the entire form and cause the error:

To fix the issue, you can remove the modification that you added, or just delete the form field entirely and then replace it with the default Rules Checkbox to revert the field and fix the form.

Remember to add or link to your rules in the Advanced -> Rules section of your campaign. All built-in rules links (rules checkbox, and footer) will open those rules.

Advanced -> Rules URL example” class=”wp-image-5818″/></figure></div>
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