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“Failed to Render Component” error message in Form

MySQL server version: collapsCat options: Array ( [title] => [showPostCount] => [inExclude] => exclude [inExcludeCats] => 41 [showPosts] => 1 [showPages] => [linkToCat] => [olderThan] => 0 [excludeAll] => 0 [catSortOrder] => ASC [catSort] => catOrder [postSortOrder] => ASC [postSort] => postOrder [expand] => 4 [defaultExpand] => [debug] => 1 [postTitleLength] => 0 [catfeed] => none [taxonomy] => ht_kb_category [post_type] => ht_kb [postDateAppend] => after [postDateFormat] => m/d [showPostDate] => [useCookies] => [postsBeforeCats] => [expandCatPost] => 1 [showEmptyCat] => [showTopLevel] => 1 [customExpand] => [customCollapse] => [style] => block_right [accordion] => 1 [title_link] => [addMisc] => [addMiscTitle] => [number] => 2 [includeCatArray] => Array ( ) [expandSym] => [collapseSym] => ) postsToExclude: Array ( ) CATEGORY QUERY RESULTS Array ( [0] => WP_Term Object ( [term_id] => 104 [name] => Overview [slug] => overview-managing-submissions [term_group] => 0 [term_taxonomy_id] => 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[post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:31:47 [post_author] => 2 [post_title] => Why is my HTML FanGate Tab Blank? 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2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 21:51:48 [post_author] => 2 [post_title] => Show Vote Counts in UGC contest [post_name] => show-vote-count-in-photo-video-or-ugc-contest [name] => Customization [object_id] => 1137 [term_id] => 98 ) [86] => stdClass Object ( [ID] => 1120 [slug] => form-fields [date] => 2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 21:44:18 [post_author] => 2 [post_title] => Collecting Emails for a Mailing List [post_name] => collecting-emails-for-a-mailing-list-and-adding-opt-ins [name] => Form Fields [object_id] => 1120 [term_id] => 35 ) [87] => stdClass Object ( [ID] => 1015 [slug] => billing [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 17:54:20 [post_author] => 2 [post_title] => Receipt/Invoice for Payments [post_name] => receipt-invoice-for-payments [name] => Billing [object_id] => 1015 [term_id] => 26 ) [88] => stdClass Object ( 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[date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:09 [post_author] => 2 [post_title] => How to Export Data [post_name] => how-to-export-data [name] => Download [object_id] => 1050 [term_id] => 58 ) [176] => stdClass Object ( [ID] => 1142 [slug] => bonus-actions [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:47:03 [post_author] => 2 [post_title] => Custom HTML bonus entries [post_name] => custom-html-bonus-entries [name] => Bonus Actions [object_id] => 1142 [term_id] => 66 ) [177] => stdClass Object ( [ID] => 1142 [slug] => advanced-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:47:03 [post_author] => 2 [post_title] => Custom HTML bonus entries [post_name] => custom-html-bonus-entries [name] => Advanced Customization [object_id] => 1142 [term_id] => 473 ) [178] => stdClass Object ( [ID] => 1146 [slug] => advanced-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:33:45 [post_author] => 2 [post_title] => Multilingual Campaigns using JavaScript [post_name] => multilingual-campaigns-using-javascript [name] => Advanced Customization [object_id] => 1146 [term_id] => 473 ) [179] => stdClass Object ( [ID] => 1149 [slug] => advanced-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:33:26 [post_author] => 2 [post_title] => Adding Multiple Upload Fields [post_name] => adding-multiple-upload-fields [name] => Advanced Customization [object_id] => 1149 [term_id] => 473 ) [180] => stdClass Object ( [ID] => 960 [slug] => troubleshooting [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:49:51 [post_author] => 2 [post_title] => Disable Facebook App Authorization [post_name] => disable-facebook-app-authorization [name] => Troubleshooting [object_id] => 960 [term_id] => 41 ) [181] => stdClass Object ( [ID] => 960 [slug] => facebook-tab-troubleshooting [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:49:51 [post_author] => 2 [post_title] => Disable Facebook App Authorization [post_name] => disable-facebook-app-authorization [name] => Troubleshooting [object_id] => 960 [term_id] => 96 ) [182] => stdClass Object ( [ID] => 960 [slug] => customization-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:49:51 [post_author] => 2 [post_title] => Disable Facebook App Authorization [post_name] => disable-facebook-app-authorization [name] => Customization [object_id] => 960 [term_id] => 98 ) [183] => stdClass Object ( [ID] => 1151 [slug] => troubleshooting [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:32:29 [post_author] => 2 [post_title] => Important Facebook Updates to Pages with less than 2,000 Likes [post_name] => important-facebook-updates-to-pages-with-less-than-2000-likes [name] => Troubleshooting [object_id] => 1151 [term_id] => 41 ) [184] => stdClass Object ( [ID] => 1151 [slug] => tab-on-facebook [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:32:29 [post_author] => 2 [post_title] => Important Facebook Updates to Pages with less than 2,000 Likes [post_name] => important-facebook-updates-to-pages-with-less-than-2000-likes [name] => Tab on Facebook [object_id] => 1151 [term_id] => 48 ) [185] => stdClass Object ( [ID] => 1151 [slug] => facebook-tab-troubleshooting [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:32:29 [post_author] => 2 [post_title] => Important Facebook Updates to Pages with less than 2,000 Likes [post_name] => important-facebook-updates-to-pages-with-less-than-2000-likes [name] => Troubleshooting [object_id] => 1151 [term_id] => 96 ) [186] => stdClass Object ( 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=> 2018-06-01 23:40:07 [post_author] => 2 [post_title] => Some Entry Records Only Have Email Addresses? 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[post_name] => do-you-have-an-in-house-design-team [name] => Customization [object_id] => 1114 [term_id] => 98 ) [205] => stdClass Object ( [ID] => 1021 [slug] => rules [date] => 2018-05-30 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-05-30 20:27:41 [post_author] => 2 [post_title] => Does Woobox offer legal assistance for rules? [post_name] => does-woobox-offer-legal-assistance-for-rules [name] => Rules [object_id] => 1021 [term_id] => 77 ) )
Getting Started
Account Management
Templates
Design
Publishing and Installing
Collecting Submissions
- Overview
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- Forms
Managing Submissions
Measuring Performance
Features
Facebook Tabs
Posts
Legal
- Overview
- Rules
- GDPR

“Failed to Render Component” error message in Form

If you’re testing your campaign and notice “Failed to render component” where the Form element should be, don’t panic! This is an easy fix.

On a rare occasion, this is caused by errors in custom HTML added to the form, but 99% of the time this happens because you have added a Rules Checkbox field to your Form element, and then altered the built-in code:

If you have added a URL or typed anything inside of those brackets, this will break the entire form and cause the error:

To fix the issue, you can remove the modification that you added, or just delete the form field entirely and then replace it with the default Rules Checkbox to revert the field and fix the form.

Remember to add or link to your rules in the Advanced -> Rules section of your campaign. All built-in rules links (rules checkbox, and footer) will open those rules.

Advanced -> Rules URL example” class=”wp-image-5818″/></figure></div>
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