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[post_date] => 2018-06-05 22:28:45 [post_author] => 2 [post_title] => Adding and Removing Businesses from your Subscriptions [post_name] => adding-and-removing-businesses-from-your-subscriptions [name] => Businesses and Admins [object_id] => 999 [term_id] => 97 ) [52] => stdClass Object ( [ID] => 906 [slug] => setup-guides [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 18:28:24 [post_author] => 2 [post_title] => Sweepstakes Setup Guide [post_name] => sweepstakes-app-setup-guide [name] => Setup Guides [object_id] => 906 [term_id] => 22 ) [53] => stdClass Object ( [ID] => 1124 [slug] => customization-customization [date] => 2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 21:56:05 [post_author] => 2 [post_title] => Navigating your Design Page [post_name] => navigating-your-customize-page [name] => Customization [object_id] => 1124 [term_id] => 98 ) [54] => stdClass Object ( [ID] => 913 [slug] => setup-guides [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 18:28:06 [post_author] => 2 [post_title] => Photo/Video Contest Setup Guide [post_name] => photo-ugg-contest-setup-guide [name] => Setup Guides [object_id] => 913 [term_id] => 22 ) [55] => stdClass Object ( [ID] => 6671 [slug] => setup-guides [date] => 2020-05-20 [post_status] => publish [post_type] => ht_kb [post_date] => 2020-05-20 18:30:51 [post_author] => 2 [post_title] => Form Setup Guide [post_name] => form-setup-guide [name] => Setup Guides [object_id] => 6671 [term_id] => 22 ) [56] => stdClass Object ( [ID] => 1965 [slug] => galleries [date] => 2018-08-29 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-08-29 21:23:14 [post_author] => 6 [post_title] => Voting Options [post_name] => voting-options [name] => Galleries [object_id] => 1965 [term_id] => 72 ) [57] => stdClass Object ( [ID] => 910 [slug] => setup-guides [date] => 2018-06-07 [post_status] => publish [post_type] 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ht_kb [post_date] => 2018-06-12 17:50:44 [post_author] => 2 [post_title] => 3rd Party Tracking Integrations [post_name] => 3rd-party-tracking-integrations [name] => Tracking Integrations [object_id] => 1343 [term_id] => 31 ) [61] => stdClass Object ( [ID] => 8793 [slug] => businesses-and-admins [date] => 2022-09-20 [post_status] => publish [post_type] => ht_kb [post_date] => 2022-09-20 19:32:42 [post_author] => 2 [post_title] => Switching the Business on an Active Subscription [post_name] => switching-the-business-on-an-active-subscription [name] => Businesses and Admins [object_id] => 8793 [term_id] => 97 ) [62] => stdClass Object ( [ID] => 954 [slug] => embedding-on-your-site [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 23:00:10 [post_author] => 2 [post_title] => Embedding Campaigns on Your Website as JS [post_name] => embedding-campaigns-on-your-website-as-js [name] => Embedding on your site [object_id] => 954 [term_id] => 45 ) [63] => 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number or Business Information to your Invoice [post_name] => how-to-add-a-vat-number-or-business-information-to-your-invoice [name] => Billing [object_id] => 6133 [term_id] => 26 ) [68] => stdClass Object ( [ID] => 935 [slug] => customization-customization [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 18:19:51 [post_author] => 2 [post_title] => Image & Design Specs [post_name] => image-design-specs [name] => Customization [object_id] => 935 [term_id] => 98 ) [69] => stdClass Object ( [ID] => 6874 [slug] => posts [date] => 2020-06-19 [post_status] => publish [post_type] => ht_kb [post_date] => 2020-06-19 21:33:44 [post_author] => 2 [post_title] => Picking a Winner from Instagram posts [post_name] => picking-a-winner-from-instagram-posts [name] => Posts [object_id] => 6874 [term_id] => 108 ) [70] => stdClass Object ( [ID] => 5867 [slug] => troubleshooting [date] => 2019-05-03 [post_status] => publish [post_type] => ht_kb [post_date] => 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[post_date] => 2018-09-25 17:57:51 [post_author] => 2 [post_title] => Embedding Campaigns in your GoDaddy site [post_name] => embedding-campaigns-in-your-godaddy-site [name] => Embedding on your site [object_id] => 2094 [term_id] => 45 ) [134] => stdClass Object ( [ID] => 1025 [slug] => billing [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 17:42:07 [post_author] => 2 [post_title] => The Woobox Billing Cycle [post_name] => the-woobox-billing-cycle [name] => Billing [object_id] => 1025 [term_id] => 26 ) [135] => stdClass Object ( [ID] => 1058 [slug] => troubleshooting [date] => 2018-06-07 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-07 17:39:18 [post_author] => 2 [post_title] => Expecting high traffic in your campaign? 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publish [post_type] => ht_kb [post_date] => 2018-06-07 18:16:37 [post_author] => 2 [post_title] => Copy a Campaign to Another Business [post_name] => how-to-copy-an-app-to-another-business-page [name] => Customization [object_id] => 958 [term_id] => 98 ) [146] => stdClass Object ( [ID] => 1169 [slug] => approving-and-blocking [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:43:11 [post_author] => 2 [post_title] => Uploading Content to your UGC Contest [post_name] => uploading-content-to-your-ugc-contest [name] => Approving and Blocking [object_id] => 1169 [term_id] => 56 ) [147] => stdClass Object ( [ID] => 1169 [slug] => customization-customization [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:43:11 [post_author] => 2 [post_title] => Uploading Content to your UGC Contest [post_name] => uploading-content-to-your-ugc-contest [name] => Customization [object_id] => 1169 [term_id] => 98 ) [148] 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[post_author] => 2 [post_title] => Pricing / Subscription Breakdown [post_name] => pricing-subscription-breakdown [name] => Upgrading and Canceling [object_id] => 1063 [term_id] => 80 ) [194] => stdClass Object ( [ID] => 1077 [slug] => upgrading-and-canceling [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:56:48 [post_author] => 2 [post_title] => Upgrade Current Subscription [post_name] => upgrade-current-subscription [name] => Upgrading and Canceling [object_id] => 1077 [term_id] => 80 ) [195] => stdClass Object ( [ID] => 1053 [slug] => businesses-and-admins [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:16:31 [post_author] => 2 [post_title] => Updating your Contact Email [post_name] => updating-contact-email [name] => Businesses and Admins [object_id] => 1053 [term_id] => 97 ) [196] => stdClass Object ( [ID] => 1089 [slug] => zapier [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:51:59 [post_author] => 2 [post_title] => Zapier integration and troubleshooting [post_name] => how-to-integrate-with-zapier [name] => Zapier [object_id] => 1089 [term_id] => 61 ) [197] => stdClass Object ( [ID] => 1127 [slug] => billing [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:53 [post_author] => 2 [post_title] => Subscription ID for your Data Processing Addendum (DPA) [post_name] => where-to-find-your-subscription-id [name] => Billing [object_id] => 1127 [term_id] => 26 ) [198] => stdClass Object ( [ID] => 1127 [slug] => gdpr [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:53 [post_author] => 2 [post_title] => Subscription ID for your Data Processing Addendum (DPA) [post_name] => where-to-find-your-subscription-id [name] => GDPR [object_id] => 1127 [term_id] => 79 ) [199] => stdClass Object ( [ID] => 1050 [slug] => download [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:50:09 [post_author] => 2 [post_title] => How to Export Data [post_name] => how-to-export-data [name] => Download [object_id] => 1050 [term_id] => 58 ) [200] => stdClass Object ( [ID] => 1146 [slug] => advanced-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:33:45 [post_author] => 2 [post_title] => Multilingual Campaigns using JavaScript [post_name] => multilingual-campaigns-using-javascript [name] => Advanced Customization [object_id] => 1146 [term_id] => 473 ) [201] => stdClass Object ( [ID] => 960 [slug] => customization-customization [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 22:49:51 [post_author] => 2 [post_title] => Disable Facebook App Authorization [post_name] => disable-facebook-app-authorization [name] => Customization [object_id] => 960 [term_id] => 98 ) [202] => stdClass Object ( [ID] => 1265 [slug] => known-issues [date] => 2018-06-05 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-05 21:31:21 [post_author] => 1 [post_title] => File upload not possible from link sent via direct message in Instagram iOS app [post_name] => file-upload-not-possible-from-link-sent-via-direct-message-in-instagram-ios-app [name] => Known Issues [object_id] => 1265 [term_id] => 42 ) [203] => stdClass Object ( [ID] => 1159 [slug] => bonus-actions [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:58 [post_author] => 2 [post_title] => Optional Twitter Bonus Entries [post_name] => optional-twitter-bonus-entries [name] => Bonus Actions [object_id] => 1159 [term_id] => 66 ) [204] => stdClass Object ( [ID] => 1163 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:04 [post_author] => 2 [post_title] => Managing Coupon Redemptions [post_name] => managing-coupon-redemptions [name] => Troubleshooting [object_id] => 1163 [term_id] => 41 ) [205] => stdClass Object ( [ID] => 1163 [slug] => code-distribution [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:46:04 [post_author] => 2 [post_title] => Managing Coupon Redemptions [post_name] => managing-coupon-redemptions [name] => Code Distribution [object_id] => 1163 [term_id] => 71 ) [206] => stdClass Object ( [ID] => 1166 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:44:51 [post_author] => 2 [post_title] => How to Delete a Campaign [post_name] => how-to-delete-a-campaign [name] => Troubleshooting [object_id] => 1166 [term_id] => 41 ) [207] => stdClass Object ( [ID] => 1166 [slug] => dos-and-donts [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:44:51 [post_author] => 2 [post_title] => How to Delete a Campaign [post_name] => how-to-delete-a-campaign [name] => Do's and Don'ts [object_id] => 1166 [term_id] => 44 ) [208] => stdClass Object ( [ID] => 1176 [slug] => troubleshooting [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:42:01 [post_author] => 2 [post_title] => Addressing Voting Fraud and Cheating in Contests [post_name] => addressing-voting-fraud-and-cheating-in-contests [name] => Troubleshooting [object_id] => 1176 [term_id] => 41 ) [209] => stdClass Object ( [ID] => 1161 [slug] => winners-and-data [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:37:30 [post_author] => 2 [post_title] => How Can I Pick a Winner? [post_name] => how-can-i-pick-a-winner [name] => Picking Winners [object_id] => 1161 [term_id] => 27 ) [210] => stdClass Object ( [ID] => 1144 [slug] => integrations [date] => 2018-05-30 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-05-30 23:08:49 [post_author] => 2 [post_title] => 3rd party sites we recommend or integrate with [post_name] => 3rd-party-sites-we-recommend-or-integrate-with [name] => Integrations [object_id] => 1144 [term_id] => 39 ) [211] => stdClass Object ( [ID] => 1144 [slug] => customization-customization [date] => 2018-05-30 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-05-30 23:08:49 [post_author] => 2 [post_title] => 3rd party sites we recommend or integrate with [post_name] => 3rd-party-sites-we-recommend-or-integrate-with [name] => Customization [object_id] => 1144 [term_id] => 98 ) [212] => stdClass Object ( [ID] => 1223 [slug] => setup-guides [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:31:14 [post_author] => 2 [post_title] => Bracket Poll (voting) Setup Guide [post_name] => bracket-setup-guide [name] => Setup Guides [object_id] => 1223 [term_id] => 22 ) [213] => stdClass Object ( [ID] => 7360 [slug] => setup-guides [date] => 2020-09-04 [post_status] => publish [post_type] => ht_kb [post_date] => 2020-09-04 23:25:53 [post_author] => 2 [post_title] => Bracket Contest (predictive) Setup Guide [post_name] => bracket-contest-setup-guide [name] => Setup Guides [object_id] => 7360 [term_id] => 22 ) [214] => stdClass Object ( [ID] => 1079 [slug] => billing [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:17:13 [post_author] => 2 [post_title] => Downgrading a Subscription [post_name] => downgrading-a-subscription [name] => Billing [object_id] => 1079 [term_id] => 26 ) [215] => stdClass Object ( [ID] => 1079 [slug] => upgrading-and-canceling [date] => 2018-06-01 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-01 23:17:13 [post_author] => 2 [post_title] => Downgrading a Subscription [post_name] => downgrading-a-subscription [name] => Upgrading and Canceling [object_id] => 1079 [term_id] => 80 ) [216] => stdClass Object ( [ID] => 1114 [slug] => customization-customization [date] => 2018-06-06 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-06-06 22:41:28 [post_author] => 2 [post_title] => Do you have an in-house design team? [post_name] => do-you-have-an-in-house-design-team [name] => Customization [object_id] => 1114 [term_id] => 98 ) [217] => stdClass Object ( [ID] => 1021 [slug] => rules [date] => 2018-05-30 [post_status] => publish [post_type] => ht_kb [post_date] => 2018-05-30 20:27:41 [post_author] => 2 [post_title] => Does Woobox offer legal assistance for rules? [post_name] => does-woobox-offer-legal-assistance-for-rules [name] => Rules [object_id] => 1021 [term_id] => 77 ) )
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YouTube Auto-Play issue

Due to a recent update, YouTube is no longer allowing the auto-play function when videos are embedded or hosted outside of the YouTube platform. Unfortunately, YouTube videos added to your Woobox campaign will not auto-play, even if you have selected the auto-play option.

We will update or remove this troubleshooting article if there are any changes to this functionality.

Updated on October 12, 2018

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YouTube Auto-Play issue

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