1. Home
  2. Managing Submissions
  3. Approving and Blocking
  4. Where are the Photos in my Photo Contest?
  1. Home
  2. Features
  3. Galleries
  4. Where are the Photos in my Photo Contest?

Where are the Photos in my Photo Contest?

If users have uploaded photos to your photo contest and they’re not displaying on Facebook, don’t despair! There are a few simple options you may need to change to have them display.

THE GALLERY PAGE
If both the entry and gallery pages are active, you should see “Vote” or “View Gallery” in the top navigation bar of the campaign.

 

If this navigation is missing, you may need to turn on the Gallery Page. This is done from the Edit screen of the photo contest dashboard. You may also need to adjust the start and end date/time so the page is currently active.

If the vote navigation shows up but the pictures are missing, Auto-Approve is disabled and you probably need to approve the photos that were uploaded. This can be done from the Submissions page of the photo contest dashboard. You can hover your mouse over individual photos to approve them, or click Approve All at the top to approve them all in one fell swoop.

I don’t want to approve every photo

Instead of approving each and every photo that’s submitted, you can enable the option from the Submissions screen to automatically approve them for you.  Then, if the mood strikes, you can still block an offending photo without having to monitor all of the pictures that come in.

If none of these seem to work, please send us an email at support@woobox.com so we can help you further!

Updated on October 26, 2018

Was this article helpful?

Related Articles