Community Forum

Gallery Order

What order (sort order) do the videos/pictures appear in the Gallery. If voting is enabled, is it possible to have the gallery sorted by number of votes on each entrant?

1 Agent Answer 0 Community Answers Jan 11, 2018 09:17PM PST

poll

hey there, I'm wondering if there's a way to allow users add options to the poll to vote on? I can't seem to find it anywhere. thanks.

1 Agent Answer 0 Community Answers Jan 11, 2018 01:20PM PST

how i change timezone to Australian Eastern Standard Time

I set time but it is showing as GMT +8:00. I am confused as to how to set or what is correct time. please help.

1 Agent Answer 0 Community Answers Jan 11, 2018 06:59AM PST

Post not showing

I recently made a facebook post that i plan to use as a contest. I tried loading my post in the app to make sure it is there and it doesn't show. I reload several times still nothing. I used that load all link, still nothing

1 Agent Answer 0 Community Answers Jan 07, 2018 07:42PM PST

Facebook tab blank

Hey guys My woobox tab is blank.... https://www.facebook.com/beautyandthebaseonline/app/137541772984354/

1 Agent Answer 0 Community Answers Dec 30, 2017 04:15AM PST

Facebook tab for Sweepstake not functional from cellphones

I've just had a message about a competition I launched yesterday - when looking at my Facebook page on a cell phone - none of the woobox tabs are there. If I send user the url to the competition tab they can't load it either. Do I have to...

1 Agent Answer 0 Community Answers Dec 29, 2017 02:39AM PST

credit card

Hello! Simple question to witch I didn't find an answer. How to confirm credit card stop payment? Many Thanks, Roger

1 Agent Answer 0 Community Answers Dec 15, 2017 12:23AM PST

Images Not Scaling on Mobile Version

Hey there, Trying to get a campaign ready to go. Everything looks great on desktop but none of the images are scaling properly when loaded on the mobile version: http://woobox.com/zujef4 Any help would be massively appreciated. Cheers

1 Agent Answer 0 Community Answers Dec 14, 2017 07:05PM PST

Can you pick a winner that has to both like and comment(do both)?

Can you Pick a winner that has to like AND Comment (do both... not one or the other)? If so how? When I checked both criteria on a post iin pick a winner it chose winner but the winner had only done one of the two requirements. Is their a way to...

1 Agent Answer 0 Community Answers Dec 13, 2017 11:43AM PST

Examples of Woobox campaigns from visitor perspective?

Are there any examples of what all these campaigns look like from the perspective of the user/visitor/guest? All the tutorials from Woobox are from the backend admin side, how to set up campaigns. That's fantastic, but I am trying to visualize h...

1 Agent Answer 0 Community Answers Nov 29, 2017 03:25PM PST