Community Forum

plug in

I'd like to integrate any contact data with our marketing automation platform (Pardot). I'm looking for info on this but cannot find it. Are there plug-ins available for Pardot?

1 Agent Answer 0 Community Answers Nov 17, 2017 07:15AM PST

facebook popup

I have my campaign set to trigger the popup embed offer, 5 seconds after a user lands on my site. But for some reason, the Facebook share popup triggers immediately when you land on the site. How do I disable this, or make it not pop up immediate...

1 Agent Answer 0 Community Answers Nov 14, 2017 07:00AM PST

connecting wrong instagram account

I manage multiple accounts for different clients. I'm trying to link the chris.greve IG acct to the Chris Greve FB acct, but by default, it keeps connecting a different IG acct and won't let me change it.

1 Agent Answer 0 Community Answers Nov 09, 2017 11:11AM PST

can I upload participants from a file to my sweepstake?

If I have multiple sweepstakes but at the end, I want to make one where everyone who played before participates can I download all the participants than uploading them to a new sweepstake and pick out of this list? Is this possible? I was not able t...

1 Agent Answer 0 Community Answers Nov 04, 2017 08:42PM PDT

How to track sources when I embed woobox on my website

Hi I know we can add ?source= to the woobox URL to track sources. But I want to embed the woobox on my website campaign page and link all my ads to my website page. Can I still track sources when I embed woobox on my website?

3 Agent Answers 1 Community Answer Oct 24, 2017 01:25AM PDT

Cannot purchase due to Postal Code

Hi, I had set up my dirat campaign. Wanted to purchase an annualu plan. But I can get the "Postal Code" right. We are located in Taiwan. Please advise further. Cheers Jason S

1 Agent Answer 0 Community Answers Oct 24, 2017 12:30AM PDT

Facebook Embed Error

I am trying to embed a Facebook Page Tab but it comes up with an error. The contest is supposed to go live at noon today. I have read through everything and cannot figure out what is wrong. ASAP!

2 Agent Answers 1 Community Answer Oct 18, 2017 10:40AM PDT

Downloading UGC

If I run a UGC contest, is it possible to acquire the rights to that content as part of the submission process and/or download the content for corporate use? Thanks

1 Agent Answer 0 Community Answers Oct 11, 2017 10:26AM PDT

Capturing image of results from promotion to use on other sites

I have a month-long promotion and want to post updated results throughout the month (on FB, Twitter, etc,) to create excitement and engagement. Is there a way to capture the results screen of the promotion? Basically I want to show the screen that co...

1 Agent Answer 0 Community Answers Sep 27, 2017 04:02AM PDT

How to allow multiple entries into a photo contest?

Hi, How do I allow multiple entries into my photo contest? Is this automatic? I want people to be able to have an additional entry every time they take a photo and use our 2 hashtags. Thanks!

1 Agent Answer 0 Community Answers Sep 22, 2017 12:54PM PDT