What is a Participant:
A participant or “submit” is someone who submits via a form or clicks the submit button in a Site/Landing Page campaign. If you don’t have a form but have users click submit (example: Quiz) then it counts as a participant.
Each vote in a Photo/Video (UGC) contest gallery is counted as a participant/submit.
When picking winners from reactions or comments in the Social Picker section, those users are also counted as participants.
What ISN’T a participant:
Bonus entries for referrals, and views/visits of a site/landing page are not counted as participants.
Participation Limits for Plans:
Participants or submits from all of your campaigns/sites are cumulative toward your limit each month.
The Free plan has a limit of 100 participants/submits, and 1 live site per month (account-wide). Learn more about free services by clicking here.
The Basic plan has a limit of 1,000 participants/submits, and 1 live site per month.
The Pro plan has a limit of 10,000 participants/submits, and 2 lives site per month.
The Ultra plan has a limit of 100,000 participants/submits, and 10 lives site per month.
The Max plan has a limit of 500,000 participants/submits, and 20 lives site per month.
Legacy/Grandfathered Plans:
The Basic plan limits to 1,000 participants per month. If the limit is exceeded, you will be charged an additional $0.15 per participant over the limit.
Standard, Advanced, and Power plans all allow unlimited participants!
Learn more about pricing and each plan’s features here.
When logged in and managing your account, you can see the current total amount of used participants/submits from all live sites in the Manage Businesses section.
How to limit participants:
In your campaign’s Settings -> Participation Limits section you’ll have the option to restrict entry. This is automatically turned off, which means users can enter as often as they would like. Each time a user submits by clicking the submit button it counts towards your participant count if you do not have any restriction to entry. If you turn on the restriction, users can either enter once overall, or once per day. In the once per day option, each day they enter counts towards the participant limit.