Uninstall a Tab

For our static tab apps (HTML FanGate, Pinterest, Twitter, etc.) you can remove the tab from the Woobox Dashboard. Simply go to the Tab Settings, where you’d typically edit the content of the tab, and you’ll see an option in the left-hand sidebar to Remove App. Click the link and then confirm that you’d like to remove the tab by clicking the Delete App and Settings button.

Remove app button

For our Promotional apps (Sweepstakes, Coupons, Photo Contests, etc.), just go to the Facebook Page Tab section of the campaign’s dashboard and click the Remove Tab button. If you want to delete the promotion altogether, click the “trash can” icon at the bottom of the campaign’s left navigation.

Delete campaign button

Hiding or removing an app/tab from your Facebook page

If you have deleted a campaign from your Promotions dashboard, but forgot to remove the tab, you can remove it from the Settings section of your Facebook page.

  1. Click “Settings” at the top of your Facebook business page (just above the cover photo).
  2. Click “Edit page” in the left navigation.
  3. Click the “Settings” button on the app you want to edit.
  4. Now you can click the ON/OFF toggle switch to hide (but not remove) the tab, OR you can click the “Edit settings” link, then “Remove” next to the word Added.

Updated on February 8, 2019

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