• How to Delete a Campaign

    Deleting the Campaign To completely delete/remove a campaign from your dashboard, simply click Delete [campaign-type] at the bottom of the Settings page. NOTE: Once a campaign is deleted, you will not be able to see the offer or any of its export data within your dashboard.

  • Uploading Content to your UGC Contest

    If you are hosting a voting-only UGC contest or received a submission outside of the campaign’s entry methods, you can add the submission to the gallery from the campaign’s dashboard. Here’s how: While managing the offer, click the Submissions tab. Then, simply click the “+ Add Submission” button: This will…

  • Addressing Voting Fraud and Cheating in Contests

    Unfortunately, this is something that occurs and is becoming more and more common as contests become more popular on Facebook. The best method to track voting and monitor/prevent fraudulent votes in a UGC/Photo/Video contest would be to enable data collection from voters and then restrict voting to “Facebook user” or…

  • Picking a Winner from Facebook Posts

    A post promotion is one of the easiest offers to create, all you do is create a public post on Facebook and tell users to react or comment in order to win. Once you’re ready to pick a winner, log-in to Woobox and use our free tool to choose a…

  • How Can I Pick a Winner?

    Depending on the campaign type, you may have multiple choices. To randomly select winners from all entrants, go to the Participants tab and click Pick Winners. On the popup, select the number of winners to be chosen (if more than one) select a date-range (if applicable) and click Pick Winner….

  • Personality Quiz Setup Guide

    Creating the Quiz From the Campaigns screen, select the template type – Landing Pages. Then choose Personality Quiz from the campaign types. Give your experience a title and add start adding results. You can click +Add Result to input all possible results here, or add more results later in the Settings…

  • Bracket Poll (voting) Setup Guide

    Create a Bracket poll From the Campaigns screen, select the template type – Landing Pages. Then, choose Bracket Poll (for a Voting bracket) from the campaign types. *For a Predictive bracket, choose Bracket Contest. Give your Bracket Experience a title and choose the number of competitors (4, 8, 16, 32,…

  • Downgrading a Subscription

    If you are looking to cancel your subscription altogether, you’ll want to check out this support article: https://help.woobox.com/2018/02/26/change-plan-level-to-free-cancel-subscription There is currently no option to downgrade a subscription to a lower plan level in your dashboard. If you would like to switch to a lower plan level, please contact us at…

  • 3rd party sites we recommend or integrate with

    In various Woobox articles and blogs you can find links and recommendations for other services we like to use, but who has the time to go through all of those looking for a link? Here is a directory of third-party sites that we recommend or offer direct integration for: Creative…

  • Does Woobox offer legal assistance for rules?

    Woobox does not provide any type of assistance with the official rules for campaigns and contests because of the immense variation between requirements based on prize, industry, location, etc. We are not lawyers, thus we are not able to provide legal advice. Woobox campaigns do come with a disclaimer in…