Here is a step by step setup guide to help you create, edit, customize, and go live with your Poll in just a few short minutes. Create a Poll From the Campaigns screen, select the template type – Landing Pages.   Then choose Poll. You will then able to edit…

Here is a step by step setup guide to help you create, edit, customize, and go live with your Instant Win experience in just a few short minutes. Create an Instant Win From the Campaigns screen, select the template type – Landing Pages. Then, choose Instant Win from the campaign…

Here is a list of the image/design specifications for all of our Landing Page Campaigns. As a general rule, the maximum for all images is typically 810 pixels wide by 1200 pixels tall, but some sections have different limits, as you’ll see below. Image Element In the current version of…

To copy a campaign from one business page to another (or make a copy on the same page) click Copy Campaign at the bottom of the Settings page. You will be taken to a screen that displays all of your business pages. Once on that screen, you can select any other…

Since Facebook has updated business pages to the New Page Experience templates, custom or third-party tabs are no longer supported. Previously installed tabs may not be visible to visitors of your page, but if you need to remove a tab, you can use one of these methods: For our static…

Getting reports from fans that they can’t vote on their phone? Here are some of the top reasons why. 1. When your voting is configured to only allow users one vote per photo per Facebook user per day, a cookie is created in the browser that detects a Facebook user from…

To access the payment records and individual invoices for your subscription renewals, follow these steps: Log in to the Woobox account used to manage the subscription. Click the business name/email address in the upper right corner to open your account panel and click Account Settings. Then select the Billing tab. Click…

The Basic plan is available monthly, with no long-term commitments. The subscription will renew automatically every month. The other plans renew yearly. You can always check the Manage Businesses page of your dashboard to see the renewal date for any business you have upgraded. The next renewal date is displayed…

You will need to contact the company that is running the contest/offer to resolve any issues you may be having. We provide businesses a framework for creating promotional campaigns, but we do not have access to any of the data or details regarding how the promotion is run. Have a…

Woobox is prepared to handle millions of visits and entries from all over the world into your promotions. However, if your business has a large fan-base (around 1 million or more) and you have planned a heavily promoted or time-sensitive offer, or are expecting an unusually high number of entries…