To upgrade your subscription, go to the Manage Businesses section of your account panel. Next, click Upgrade below the current subscription name. On the panel that opens, you can upgrade to the recommended plan, or click Show All Other Plans to choose another. If you’d like to downgrade, follow the…
As an admin using Woobox to create and host campaigns, you must grant certain permissions to publish changes to your Facebook page. A user participating in your promotion must also grant permissions to the app in order to participate (if on Facebook or if restricting entry by Facebook user). Occasionally,…
Zapier is a service that allows you to integrate one platform, like Woobox, with hundreds of other platforms. It can be used to integrate entry data from your users to a large number of CRMs that aren’t directly supported via our platform. Getting started with Zapier is easy. Just be…
If you are signing a Woobox Data Processing Addendum, you will need your Subscription ID(s). After purchasing your subscription, please contact support@woobox.com and we will provide you with your subscription ID to be included in the DPA.
Saving your data is very important for your records, especially if you are considering canceling your paid subscription, as we do not host the data you collect when you switch to a free account. Luckily this is an easy process. Here’s how to export collected data from the campaign. First,…
In this article, we will explain the process to customize your campaign so that it can be viewed in more than one language. For this, you will need to be on a Power subscription or higher to add custom Javascript. Additionally, you will need a good understanding of HTML, CSS,…
You will need to contact the company or page that is running the contest to resolve any issues you may be having. We provide businesses a framework for creating promotional offers, but we don’t have access to any of the data or any other information on how the promotion is…
Want to create a campaign just as beautiful and effective as your last? Why not copy or reset and reuse the campaign you want to recreate? Resetting will clear all entries and stats so you can start the campaign again and collect all new information. Simply scroll to the bottom…
In the Design section, click Add Form Field in the left-hand menu. From the field menu, choose Twitter Share. In the edit menu for the Twitter Share field, select “If user tweets award bonus entries” under Required Field. 1 Bonus Entry will be awarded for entrants that tweet from the…
Woobox can automatically distribute a new coupon for every customer that obtains a voucher through the Coupon experience. You can configure the app to limit users to one coupon voucher per email address, or Facebook user (once or daily). In-Store QR Code If you want people to bring their coupons…