• Participation Limits and Limitations

    What is a Participant: A participant is someone who submits via a form or clicks the submit button. If you don’t have a form but have users click submit (example: Quiz) then it counts as a participant. Each vote in a Photo/Video (UGC) contest is counted as a participant. When…

  • Voting Options

    Photo/Video Contests Voting in a Photo/Video Contest allows users to vote once per submission. That means they can vote for as many submissions in the gallery as they’d like, but they can only cast one vote for one single submission. You have the option to make that one vote be…

  • How to Import Fonts

    You can add fonts when editing text in the Design section. At this time, only Google fonts are able to be imported into Woobox. To import a font, click the “Painter’s Palette” icon, then click Fonts. In the panel that opens to the right of that area, click on any…

  • Automatic Emails

    Auto Emails using CRM’s Woobox integrates with Mailchimp, Constant Contact, Webhook, Zapier, and AWeber. You can set up the integrations in the Business Settings section of your dashboard, and then for each experience you create you can turn on Automatic Exports to send data from Woobox to your CRM. Note:…

  • Set up your SMTP Server

    Log-in to Woobox and click your email/business name on the top right corner. In the account panel, select Business Settings. Scroll down to the Advanced section and click Email Server. Enter your SMTP Host, Username, and Password and click Save. You can also set the “from email” that will appear…

  • When will my subscription renew?

    When you purchase a subscription, it sets your renewal date. In fact, after purchase it will display the date for your next renewal immediately, so you’ll always know when your subscription will renew. If you choose to cancel, you’ll want to set up cancellation by 9 pm PST/12 am EST…