The legal side of running promotions and contests can be tricky. We may not be lawyers, but we’re here to help however we can. In this category, you can learn where to add official rules to your campaign, how to restrict your campaign by country and comply with GDPR, and…
The Features category contains lots of great information on the different bonus entry methods you can use, how to restrict your campaign by age or country, managing coupon redemptions, and more! Be sure to check out the article on our new feature, restricting countries from your campaign. If you need…
In the Measuring Performance category, you will find the ever-important statistics definitions article, and learn how to add your Google tracking, Facebook, or other tracking pixels to your campaign. If you’re a stats nerd, you can jump right into the statistics definitions here. If you need help or can’t find…
In the Managing Submissions category, you can learn how to approve, block, and delete UGC contest submissions, upload submissions to your campaign, as well as how to setup email integrations and export collected data. For the basics of email integration, be sure to check out this article. If you need…
In this category, you can find information about collecting hashtag submissions from different Instagram for your User Generated Content (UGC) contest, how to collect submissions from Facebook, and how to customize your form fields to collect the data you need. The Woobox Form Fields article is a great place to…
In this category, you can learn how to publish your Woobox campaign, how to embed the campaign on your website, and best practices for hosting. If you’re new here, check out our article Where will my campaign live?. If you can’t find the answer you’re looking for, Contact us!
In the Account Management section, you can learn about subscription and pricing options, how to add and remove businesses from plans, how to grant admin access, where to find your invoices, and much more. Be sure to check out our Account Management FAQ as well. If you can’t find the…
Welcome to Woobox! This section will help you… get started! Be sure to explore the articles in this category by clicking topics in the menu on the left. You can find information on how to sign up, logging in, how to grant access to other admins, how to reset a…
If you’re running a hashtag based UGC contest, or even a video contest with form entry, you can collect submissions from Instagram! Hashtag Entry Instagram now requires that you have a Business Profile connected to your Facebook page in order to pull hashtags from the platform. For more information on…
Most of the time, issues you may be experiencing with your campaign can be resolved quickly and easily. Here are a couple of tips to help expedite the process: Facebook Debugger Tool If you’re having issues with the image or text (share dialogue) when you share your campaign URL on…