Woobox Form Fields

Woobox forms are versatile and easily customizable. Here are the form fields available to you and how to use them.

Editing Form Fields

In the Design section: Click anywhere on your form, as pictured below, and select Settings on the left. This will let you edit existing form fields as well as add new ones.

Form element - add field

When you click “add form field” you’ll see this list of available field types populate.

Form field menu

Collecting User Data


Can be used to verify eligibility by birth date. Or you can collect birthdays for future reference, such as sending coupons or gifts on entrants’ birthdays. You can make this field required. *To restrict entry based on age, use the Age Gate option in the Settings section.

Email, Email Opt-In, First & Last Name:

You can require email and name fields, but not email opt-in. However, you can have the email opt-in checkbox “Checked by default”.

Text Field & Text Area:

A text field (displays as “text” when adding the field) is one line, usually meant for one line answers. You can use it to collect part of an address (add multiple text fields for a complete address), for example.

A text area is a larger box which can be expanded. This field is good to add for longer answers, such as essays.


Twitter Follow:

You can require users to follow you on Twitter before submitting their entry. This is great for Twitter only contests.

Note: If you have a Twitter follow form field set as “required” a user cannot enter if they do not have Twitter and do not follow you.

Twitter Share:

You can award users bonus entries for sharing on Twitter prior to submitting an entry.

Like, Follow, Subscribe:

You can also have a Facebook Like button, Pinterest follow button, YouTube subscribe button, and multiple Instagram, Twitter, and Google+ follow buttons. Only Twitter allows businesses to require a follow, the other social media likes/follows must be optional.


You can collect Twitter and Pinterest usernames

Survey, Multiple Answer Questions


Add unlimited amount of checkboxes. Can be used as choices (each check box is added separately). You can make a checkbox optional or required. You can also use it as a confirmation box, for example: “I release the rights to this photo”. The label for each checkbox is added by your team.


Only one option can be chosen from a drop down menu, and you can have as many options listed in the menu as you’d like. Separate each menu choice with a comma (no spaces).

You can require a specific choice that a user must make, but if they answer anything other than what you set as a required answer, they won’t be able to submit their form. Leave “required selection” blank to let users choose any of the options.

Radio Buttons:

Can be set to required, and can have unlimited options. Add each option by separating with commas, no spaces.

HTML & Hidden Field

Update 10/2018: CSS and HTML are now available on the Advanced and Power plans. If you are on the Basic or Standard plans, you will need to upgrade to use custom CSS or HTML.


Can be used for HTML of course, but if you don’t know HTML or need it for just text, it can be used without any HTML coding. Use it for titles, like “click all that apply” above checkboxes. Or to add little notes for entrants above or below form fields. Here’s an example of using an HTML for labeling of multiple checkboxes…

Note:  If you add text to the label, it will be left aligned, and if you add text to the HTML box, it’ll be more centered.

Hidden Field:

Used for CRM data. When passing form data over to CRM’s, sometimes the CRM requires a certain value. You can use this field to ensure the data submits to your CRM correctly, without the field displaying publicly.

Security: Password, Official Rules, Recaptcha, & Country

Password Field:

This is a useful field for a “secret code” type of promotion, you can see more about that by clicking here.

This field can be required or optional, passwords can be used multiple times by entrants, and you can set multiple passwords that can be accepted.

Single-Use Codes

One of our newer features is the single-use code field. This field acts as a password or access code field, but only accepts custom codes, and those codes can only be used once. From the form fields menu, choose “Single use codes”.

Form field menu - single use codes

Official Rules Checkbox:

Can be set to required or optional, and will link automatically to the rules you have set up in the Settings -> Custom Rules section.

Note: Do not remove {{offer.rules_url}}. This is a default code that will automatically create a hyperlink to your rules. If you have a URL where your rules live, you will go to the Settings -> Custom Rules section, select “URL” mode and enter your rules link there. You can adjust the text before or after any <>. (IE: “I agree to the” or “official rules”).


Helps block bot entries, the type of recaptcha that appears is based on the browser being used to view the form. Default text is “are you a robot?” but you can edit that label.


Make required or optional, and you can choose from our preset list of countries. This will create a Country drop down. If this field is required, you can then block countries (or entire continents) from entering. More on blocking countries here.


Upload a File:

Files accepted that can display in a gallery:

  • .jpeg
  • .jpg
  • .gif
  • .png

Files accepted for download, but will not display or play in a gallery:

  • .odt
  • .m4a
  • .avi
  • .ai
  • .txt
  • .rtf
  • .pptx
  • .wmv
  • .tiff
  • .mp3
  • .psd
  • .tif
  • .doc
  • .mov
  • .bmp
  • .docx
  • .pdf
  • .mp4

The file size limit for uploads is 50mb.

Video URL

If you are displaying a gallery with video content, it must be submitted via a share URL from YouTube, Vimeo, or Instagram.

Note: Hashtags accept videos uploaded directly to a users public Instagram account or Twitter account, or from a public post to the business page that is hosting the contest.

Caption for Upload

Only this field will display in a Photo/Video Contest gallery, no other field types will appear, so if you want users to answer a question which will display publicly, you’ll use the caption for upload field. This field’s label can be edited. This is also the field you would use for “text only” submissions in a UGC contest.

Additional Tips & Tricks

  • If you remove the “submit” button, users will not be able to submit their form. You can, however, edit the label if you wish to do so.
  • You can re-order your fields by clicking and dragging them into place.
  • Click here to view how to export the data you collected.
  • Fields can be added while the offer is live, but any new fields will not be filled out by prior entrants. This means anyone who enters before you add new fields will not have provided the data from the field you added.
  • Fields can be deleted, but they will not show in your export once deleted. However, if you re-add that field back at some point and then export, it will show the data that was collected.
  • You can copy or reset your campaigns. This is useful if you’ve created a form you want to duplicate without having to add fields one by one each time you create a similar campaign. You can learn how to copy or reset you campaign by clicking here.
Updated on July 19, 2021

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