Mobile Access

Facebook does not show third-party tabs/apps on Pages to mobile viewers, so they won’t be able to see the tab from your Timeline, but using the shareable URL for your campaigns or tabs whenever you want to link to it (e.g., in a status/post or Facebook Ad, from Twitter, etc.) that will allow them to actually access the content.

Mobile access for Woobox campaigns

For Woobox campaigns, you can just use the promotion’s Shareable URL (, which will automatically redirect mobile users to a mobile-enabled web version of the campaign, and non-mobile users will go to the Facebook Page tab if you have it installed. You can read more about this feature in our blog post. You can easily copy the shareable URL from the Overview page of the dashboard:
Shareable campaign URL
Additionally, you can post the campaign link directly from your offer dashboard via the Promote section, which can be easily accessed from the Overview page of the dashboard, just by clicking the Promote button. Not only can you post the link from the Promote section of the dashboard, it also allows you to target the post to specific fan demographics.

Promote button

Mobile access for Static Tabs

To make the HTML Fangate (Static IFRAME) tabs accessible by mobile users, just make sure you post/use the Shareable Tab URL ( provided on the Edit page of your tab dashboard (where you’d normally go to edit the tab content). This will allow mobile users to see the tab content when they click on the link. *Note that this is a paid feature of Woobox and must be enabled using the “Mobile access” button. All of our paid plans include access to all of our applications, including contests, coupons, and our ads tools.

Static tab shareable URL

Note for Photo/UGC Contest entries via mobile device

The ability to submit entries to a Photo Contest depends on whether or not the user’s mobile browser/device supports the file upload input type.

You can, however, enable Hashtag Entry for your UGC Contest, which will allow users to enter the contest from mobile (and non-mobile) simply by Tweeting an image with a specified hashtag, and/or posting a photo to Instagram or your Facebook Page with a specified hashtag.
Hashtag entry

If you have any questions about promoting your campaign, email us at!

Updated on June 28, 2018

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