Mobile Access

Facebook hides third-party Page tabs from mobile users, but the tab content can still be accessed outside of Facebook using the shareable URL we provide. You can share this URL anywhere (e.g. in a Facebook post, Facebook ad, Tweet, etc) and users can click on the URL to view the content. Desktop users will be redirected to the tab on Facebook, and mobile users will see a mobile-compatible web version that we host.

Mobile access for Woobox campaigns

For Woobox campaigns, you can just use the Shareable URL (, which will automatically redirect mobile users to a mobile-enabled web version of the campaign, and redirect Desktop users to the Facebook Page tab if you have it installed. You can read more about this feature in our blog post. You can easily copy the shareable URL from the Overview page of the dashboard:
Campaign URL
Additionally, you can post the campaign link directly from your offer dashboard via the Promote section, which can be easily accessed from the Overview page of the dashboard, just by clicking the Promote button. The Promote section also allows you to target specific fan demographics with your post.

Campaign promote button

Mobile access for Static Tabs

To make the HTML Fangate (Static IFRAME) tabs accessible to mobile users, just make sure you post the Shareable Tab URL ( provided on the Edit page of your tab dashboard (where you’d normally go to edit the tab content). This will allow mobile users to see the content of the tab when they click on the link. *Note that this is a paid feature of Woobox and must be enabled using the “Mobile access” switch on the Edit page. All of our paid plans include access to all of our applications, including contests, coupons, and quizzes.

Static tab URL

Note for Photo/UGC Contest entries via mobile device

The ability to submit entries to a Photo Contest depends on whether or not the user’s mobile browser/device supports the file upload input type.

You can, however, enable Hashtag Entry for your UGC Contest, which will allow users to enter the contest from mobile (and non-mobile) simply by Tweeting an image with a specified hashtag, and/or posting a photo to Instagram or your Facebook Page with a specified hashtag.
Hashtag entry

If you have any questions about promoting your campaign, email us at!

Updated on February 8, 2019

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