Facebook tab for Sweepstake not functional from cellphones

Samantha Dee Dec 29, 2017 02:39AM PST

I've just had a message about a competition I launched yesterday - when looking at my Facebook page on a cell phone - none of the woobox tabs are there. If I send user the url to the competition tab they can't load it either.
Do I have to give the woobox url and not my Facebook page? I'm trying to drive people to my page and this kind of defeats that object.

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Aaron Dec 29, 2017 08:38AM PST Woobox Agent

Hello Samantha,

Yes, Facebook has removed tabs from the mobile version of Facebook. However, by using the shareable offer URL found on the top of your overview page found within your Woobox promotion? This link will say Woobox.com with six random letters and numbers that follow. This will allow for users to click and enter on mobile. I would recommend posting this link as well as possibly pinning that post to the top of your timeline.

Let me know if you have any more questions.

Thank you for contacting Woobox support!

Aaron

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