Facebook Embed Error

KC Oct 18, 2017 10:40AM PDT

I am trying to embed a Facebook Page Tab but it comes up with an error. The contest is supposed to go live at noon today. I have read through everything and cannot figure out what is wrong. ASAP!

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Aaron Oct 18, 2017 10:44AM PDT Woobox Agent

Hello KC,

The most common fix for this issue, is the need to reconnect Woobox with your Facebook business page. To do this you will want to first log out of the Woobox dashboard. Then, log back in using the Facebook login button. This Facebook login button will reactivate your authorization token and allow for the tab to be installed.

Let me know if you have any more questions.

Thank you for contacting Woobox support!

Aaron

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KC Oct 18, 2017 11:12AM PDT
Thanks Aaron.

I tried your recommendation and it still won't connect.
HELP!
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Aaron Oct 18, 2017 11:12AM PDT Woobox Agent

Hello KC,

Then, you will need to double check your page role permission on Facebook and make sure that you still have admin access.

Let me know if you have any more questions.

Thank you for contacting Woobox support!

Aaron

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