Video Contest Setting Facebook & IP Address Daily

Michelle Sep 11, 2017 09:07AM PDT

I was under the impression that the Facebook & IP Address per day options would allow for voting either from Facebook or from an IP (non-facebook user). My contest is live with votes and is only allowing people to vote on Facebook, the campaign link is redirecting to facebook only. Is it too late since there are votes to open to allow for both? Currently as a tab in FB.

Thanks!

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Aaron Sep 11, 2017 10:28AM PDT Woobox Agent

Hello Michelle,

No, this is a double barrier that does require they have a Facebook account and that the IP has not been used before. You can change the option to either IP or Facebook user individually if you would like.

Let me know if you have any more questions.

Thank you for contacting Woobox support!

Aaron

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