tabs on multiple FB pages

Kim Aug 02, 2017 11:05AM PDT

I'm trying to set up a third party widget onto FB page - I have one FB business account with multiple pages and am using 2 separate databases that the widgets are linked to. Database 1 - links to FB page 1. Database 2 - links to FB page 2. Both FB pages are under one FB business account. I can't seem to figure out how to create tab that links to FB page 2. Directions are much appreciated!!!

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Elle Aug 02, 2017 11:29AM PDT Woobox Agent

Hello,

The first part of this article should provide you with details on how to access/switch businesses in our dashboard: http://help.woobox.com/customer/en/portal/articles/910520-removing-an-app-tab-from-your-page

Please let me know if you have any further questions or concerns.

Regards,
Elle

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Kim Aug 02, 2017 01:42PM PDT
Hi Elle,

Thanks for this info - but I'm afraid it's not quite what I'm looking for :(
One business, two locations - each with their own zenplanner database (widgets link to them) & own fb pages. It seems as if I am only able to do one? When I create a new widget to attach to the second location's FB page, it automatically assigns it to the first.

I hope this is making sense...??
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Elle Aug 02, 2017 01:43PM PDT Woobox Agent

If it is registering as one Facebook page through Facebook, then it will only show to us as one Facebook page. You would have to have two separate facebook pages that you manage in Woobox…

Regards,
Elle Lowe

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Kim Aug 03, 2017 09:45AM PDT
We have multiple FB pages - under one FB business account
Each FB page will have it's own widget with its own url linking to a zenplanner database
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Elle Aug 03, 2017 09:46AM PDT Woobox Agent

Hi Kim,

Please email support@woobox.com and put in the subject “attention: Elle”. Then in the email, provide your email address that is listed in Woobox (top right corner). Also provide me links to both of your FB business pages.

(By sending an email directly to support@woobox.com it will not be displayed in our public forum.)

Regards,
Elle Lowe
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