facebook tabs

Melanie Andres Jun 25, 2017 04:43PM PDT

My Facebook tabs that I created are not showing up anymore on my facebook fan page. They use to show up but now they are not. I can't seem to fix the problem. Does anyone know how I can fix this problem. Thanks in advance Melanie Andres

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Elle Jun 26, 2017 04:00PM PDT Woobox Agent

Is this regarding the left side of your page or right side of your page (on the right side there used to be an “apps” box, is that what you’re referring to?). The tabs on the left side would only be gone if someone deleted the apps. On the right side, the “apps” box has been removed from all Facebook Business Pages, and this was done by Facebook themselves and unfortunately we cannot overwrite FB’s removal of that box.

Regards,
Elle

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Tal Jul 07, 2017 02:18PM PDT
I've merged between two fb pages, and could use a little help with how can I change the direct link to my new fb page, since I have the old one there. tnx
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Elle Jul 07, 2017 02:18PM PDT Woobox Agent

What business page did you update?

Regards,
Elle

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Robert Aug 16, 2017 09:38AM PDT
Hi.
I bought one business 30$ plan of Woobox. I created a static tab using woobox and inserted the link of a web site in the line of url, and i encountered few problems.
Problem is that the web page i created and mobile optimized
doesn't seem to be optimized when placed in Facebook page tab using the Woobox. Usability is very unfriendly and content loads very slowly.

Thanks.
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Elle Aug 16, 2017 09:45AM PDT Woobox Agent

Hi Robert,

Can you send an email directly to support@woobox.com and put “attention elle” in the subject. When you email us, can you provide the statictab.com URL for your tab? And/or the email address associated with your account (top right corner of your dashboard when you’re logged into Woobox). It’s better to email directly so your personal information doesn’t display in our public forum. That information will guide me further into figuring out the issue. Thanks!

Elle

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