Poll promotion in Facebook

Javier Nov 30, 2016 06:11AM PST

Hello, I want to run a campaign for one of our clients and use the Poll promotion to run a contest in our Facebook site. I have not buyed the proper pack to go live, because i wanted to know if you get the Facebook username of the poll participants. If you don't, how do you choose a winner among the people who voted and how can you get in contact with him/her?

Thank you

Up 0 rated Down
Elle Nov 30, 2016 11:05AM PST Woobox Agent

Hello Javier,

If you choose the option “Allow users to enter once per Facebook User” it will likely capture their name. In rare situations it may not, such as if the user blocks their name from the permissions for apps like polls.

When you don’t collect information via form, it does get a bit harder to contact them. Here’s a blog on announcing winners when you don’t collect data via a form: http://blog.woobox.com/2015/10/reaching-out-to-your-winners-over-social-media/

Please let me know if you have any further questions or concerns.

Regards,
Elle

Post Your Public Answer