Customization

Making Your HTML Responsive

Apr 19, 2017 01:54PM PDT

Note: this page is intended to provide some general information about making your HTML responsive. To implement this, you will need to be very familiar with HTML and CSS. Custom HTML layouts are not directly supported. If you're using custom HTML fo...

Country Codes

Apr 19, 2017 01:56PM PDT

Country Codes List Woobox provides the option to block or allow votes in your Photo, Video, or UGC contest by country, so you can restrict participation to the locations that you want. Here is a list of all country codes, sorted by continent. A...

Why Isn't my Share Image or Dialogue Updating After I Changed It?

Apr 19, 2017 03:34PM PDT

If you have uploaded a new share image or changed the text for the share button, but it hasn't updated on your Facebook page yet, you may need to refresh the app with the Facebook debugger tool. This is a simple tool that will take your offer URL and...

Multiple Campaigns in a Single Tab

Apr 19, 2017 03:37PM PDT

For this article, we will use Coupons as an example. ‚ÄčNormally, each coupon you set up will occupy it's own tab. If you'd like to have several coupons all within a single tab, you will simply need to install our HTML fangate app and make a few custom...

QR Code on Voucher Page

Apr 21, 2017 04:07PM PDT

In a Coupon or other voucher-based campaign, there are 3 layout options for the default voucher that displays on the Post-Entry page. After our most recent update, the voucher will display in the "Standard" layout, which displays the voucher code, e...

How To Create a Poll Choice with an Image and Text Description

May 08, 2018 01:15PM PDT

In your campaign's Customize section, click on the Poll Choices element to select it. Now click the Settings tab in the left navigation, and turn on "Show captions" Next, click the "pencil and paper" icon on the Poll Choice you want to edit. Just...

Moderating Comments for Photo & Video Contests

Dec 12, 2014 11:30AM PST

The Photo and Video Contest apps utilize the Facebook Comments Social Plugin to allow for commenting on individual submissions from the Vote Page of the contest. In this article, we explain how to moderate these comments within your own contest(s). ...

Do you have an in-house design team?

Apr 19, 2017 03:52PM PDT

We do not have an in-house design team at this point, but don't worry! Sign up for a free account on our website and create an offer. In the Customize section of your campaign's dashboard, you will find a user-friendly, no-coding-needed interface wh...

How can I get rid of "Powered by Woobox?"

Apr 19, 2017 04:19PM PDT

Want to remove all Woobox branding and use your own? We have a White Label feature upgrade that will allow you to replace the Powered by Woobox branding at the bottom of your campaigns and a Private Domain feature upgrade that will allow you to use ...

How to Refresh the Pinterest Tab

Jun 11, 2015 01:11PM PDT

If you have a Pinterest tab that is not fully up to date with all of your new pins and boards, there is an easy way to get everything in sync. Start by signing in to Facebook with an administrator account for the page. Then, at the bottom of the Pint...