Publish and Promote

Removing an app/tab from your Page

Apr 26, 2017 03:05PM PDT

How do I remove an app from my Page? For our static tab apps (HTML FanGate, Pinterest, Twitter, etc.) you can remove the tab from the Woobox Dashboard. Simply go to the Tab Settings, where you'd typically edit the content of the tab, and you'll se...

Why Can't My Users Vote on Mobile?

Dec 18, 2014 10:50AM PST

Getting reports from fans that they can't vote on their phone? Here are some of the top reasons why. 1. When your voting is configured to only allow users one vote per photo per Facebook user per day, a cookie is created in the browser that detects ...

Can't Install Apps to Facebook Profile

Jun 11, 2015 01:22PM PDT

Woobox apps are made specifically for Facebook Business Pages; not for personal Facebook Profiles/Timelines (you can learn more here about the difference between Pages and personal profiles). If you’re seeing the following error message when you try ...

HTML Fangate not displaying in Chrome or Firefox

Jun 11, 2015 01:21PM PDT

For more information about the issue in general, and how to fix it, check out our blog post When Good HTML FanGates Go Bad, as well as the following great step-by-step guide: Switch to HTTPS Now, For Free. UPDATE: Chrome 30 now no longer display "m...

Where are the Photos in my Photo Contest?

Apr 26, 2017 03:30PM PDT

If users have uploaded photos to your photo contest and they're not displaying on Facebook, don't despair! There are a few simple options you may need to change to have them display. The Gallery Page If both the entry and gallery pages are acti...

Running a Campaign on Facebook, Twitter, and your Website

Apr 26, 2017 04:00PM PDT

With Woobox, you can create one campaign and run it on Facebook, Twitter, and inside your web site with ease. There are two main ways to do it: Install a single campaign on Facebook and embed it into your website. The main issue here is that web...

How To Setup Multiple Campaigns in a Single Facebook Page Tab

Apr 26, 2017 04:06PM PDT

Normally, each campaign you set up will occupy its own tab within your Facebook Page. However, if you'd like to have several offers all within a single tab, it's a simple, two-step process. You will simply need to install our HTML FanGate Tab and mak...

Where will my campaign live?

Dec 19, 2017 03:39PM PST

Where your offer can be hosted "Do your campaigns only work on Facebook?" is a question we get often. It's understandable considering that you login using Facebook, but the answer is "Installing your campaign to Facebook is only one option!" Here'...