Community Forum

post missing

Hi, My FB post https://www.facebook.com/luxsale/photos/a.1597855417147331.1073741835.1593622257570647/1675726299360242/?type=3&theater is missing. Could you help me to find it out please?

2 Agent Answers 1 Community Answer Apr 28, 2016 08:47PM PDT

How to uninstalled a Facebook Sweepstakes Page Tab

Hello, I would like to know how to uninstalled a Facebook Sweepstakes Page Tab when the sweepstakes is over. The tab still shows on my Faceboook Page, but the sweepstakes is over and I only have the EDIT SWEEPSTAKES option available in Woobox ...

1 Agent Answer 0 Community Answers Apr 27, 2016 07:54AM PDT

changing timezone

Hi, The timezone settings for my contest are incorrect. How do I change these? Thanks, Nicola

2 Agent Answers 1 Community Answer Apr 27, 2016 03:54AM PDT

Coupon code promotion

I've emailed support a couple of times with no response. Please help! I want to run a 'like to receive coupon code' promotion, so EVERYONE will receive it. Can coupon codes (and expiry dates on coupon codes) be changed whilst a promot...

2 Agent Answers 1 Community Answer Apr 25, 2016 08:29PM PDT

How do I randomize questions in a quiz?

Hi there, How can I randomize questions in a quiz I recently created? Please advise is there a way to do it? Thanks!

1 Agent Answer 0 Community Answers Apr 24, 2016 10:49PM PDT

Callback working intermittently

Hey Guys, I'm having trouble getting your callback to work consistantly. The URL is set, the callback button is set to 'ON' and I have received the code, which I now have hardcoded in the header. I've also tried getting the cod...

3 Agent Answers 2 Community Answers Apr 19, 2016 01:41AM PDT

File Upload

Hello, Is it possible to have file upload control on the form and not make it mandatory? I've tried UGC and Photo Contests and marked file upload field as non-mandatory, but it still prompts me to select a file. Our goal is just to collect n...

2 Agent Answers 1 Community Answer Apr 13, 2016 07:01AM PDT

Deleted submission's

Hi team, One of our contestants made a new submission and requested we delete the old one. The new submission was accidentally deleted instead. They had a few votes on this submission. Is there any way to re-instate it with the votes that i...

2 Agent Answers 1 Community Answer Apr 07, 2016 06:28PM PDT

Embedding using JS in a modal

I'm trying to embed a competition into a bootstrap modal. The modal expands like there is something there but there is nothing visible where the woodbox stuff should appear. I've embedded it in a regular page as a test and it shows fine but...

1 Agent Answer 0 Community Answers Apr 07, 2016 04:28AM PDT

votes not showing on gallery

We set up two contest exactly the same. The vote button is not showing in one contest but it is showing in the other.

1 Agent Answer 0 Community Answers Mar 30, 2016 11:55AM PDT