Hi, My FB post https://www.facebook.com/luxsale/photos/a.1597855417147331.1073741835.1593622257570647/1675726299360242/?type=3&theater is missing. Could you help me to find it out please?
How to uninstalled a Facebook Sweepstakes Page Tab
Hello, I would like to know how to uninstalled a Facebook Sweepstakes Page Tab when the sweepstakes is over. The tab still shows on my Faceboook Page, but the sweepstakes is over and I only have the EDIT SWEEPSTAKES option available in Woobox ...
Hi, The timezone settings for my contest are incorrect. How do I change these? Thanks, Nicola
Coupon code promotion
I've emailed support a couple of times with no response. Please help! I want to run a 'like to receive coupon code' promotion, so EVERYONE will receive it. Can coupon codes (and expiry dates on coupon codes) be changed whilst a promot...
How do I randomize questions in a quiz?
Hi there, How can I randomize questions in a quiz I recently created? Please advise is there a way to do it? Thanks!
Callback working intermittently
Hey Guys, I'm having trouble getting your callback to work consistantly. The URL is set, the callback button is set to 'ON' and I have received the code, which I now have hardcoded in the header. I've also tried getting the cod...
Hello, Is it possible to have file upload control on the form and not make it mandatory? I've tried UGC and Photo Contests and marked file upload field as non-mandatory, but it still prompts me to select a file. Our goal is just to collect n...
Hi team, One of our contestants made a new submission and requested we delete the old one. The new submission was accidentally deleted instead. They had a few votes on this submission. Is there any way to re-instate it with the votes that i...
Embedding using JS in a modal
I'm trying to embed a competition into a bootstrap modal. The modal expands like there is something there but there is nothing visible where the woodbox stuff should appear. I've embedded it in a regular page as a test and it shows fine but...
votes not showing on gallery
We set up two contest exactly the same. The vote button is not showing in one contest but it is showing in the other.