Community Forum

User Notifications

I've seen questions where people would like notifications when someone submits a photo - but on the user side, is it possible to turn on notifications through Facebook (or even email) so the user gets a message letting them know that their photo...

1 Agent Answer 0 Community Answers Oct 28, 2016 08:47AM PDT

Pick a winner - Select the winner randomly from the shares?

With the function Pick a winner on Facebook, you can select the winner among those who liked the post or from all commenters. How can we include those who shared the post (and did not comment ou like) ? Thanks!

3 Agent Answers 2 Community Answers Oct 19, 2016 12:37PM PDT

Voting Bracket - Hide number of votes from public display?

I am setting up a voting bracket and want to know if we can hide the number of votes that item has. It is displayed on the main bracket page and in each pair up when users select "vote!" Thanks.

4 Agent Answers 2 Community Answers Oct 17, 2016 05:12PM PDT

Is it possible to award a bonus entry for newsletter subscription?

We're going to run a pin to win contest next month and we're going to enable the option for people to subscribe to our email newsletter during the form fill out. My question is, are we able to award a bonus entry for people who choose to su...

2 Agent Answers 1 Community Answer Oct 06, 2016 08:52AM PDT


In the circumstance that I only needed to run a two week sweepstakes, can I pay for one month only and cancel it if I am on the monthly $30 plan?

1 Agent Answer 0 Community Answers Sep 29, 2016 03:58PM PDT

Facebook tab only for voting

Hi , We have created a photo contest, and embedded into an external page. We want people to upload images only though that page, but be able to have the gallery/vote option on Facebook. When I activate the facebook page tab, both pages (Enter &...

1 Agent Answer 0 Community Answers Sep 26, 2016 05:23PM PDT

Email sharing customization?

Hi there, How can we customize the sharing email? Right now, it's all in one piece. I'd like to separate the email in paragraphs, put a picture and be able to click on the link (instead of copy-paste it). Thank you!

1 Agent Answer 0 Community Answers Sep 26, 2016 12:52PM PDT

change facebook page

I need to delete my Facebook page as currently listed. I want to stop posting Instagram photos onto Facebook as I will be creating a new Facebook page.

2 Agent Answers 1 Community Answer Sep 23, 2016 09:03AM PDT

sweepstakes and instant win

Is it possible to create a daily instant win contest while tabulating all their names for a grand prize sweepstakes? So for instance: We want to run an advent calendar style contest (daily winners for 24 days) plus a grand prize winner. And for e...

2 Agent Answers 0 Community Answers Sep 22, 2016 12:07PM PDT

Using css for hover states

Hi, could you tell me how to enter CSS code to style my HTML form? I've created a fangate tab but I need to use CSS to change the hover state of the button.

1 Agent Answer 0 Community Answers Sep 18, 2016 03:42PM PDT