Community Forum

Collecting Facebook Addresses From Voters

Hi there, I have an active photo contest promotion which can be found here: I want to collect the email addresses from FB users who vote. I have a FB tab set up for the promotion. I am unsure as to where I select to col...

1 Agent Answer 0 Community Answers Feb 20, 2017 09:21AM PST

Exporting fb user data

Hi, I was wondering where I can extract the data solicited from users when the facebook auth dialog is displayed. Thanks for the help.

3 Agent Answers 0 Community Answers Feb 13, 2017 01:16PM PST

Video Contest Entry Form

I have created a video contest form in woobox and it is currently active. The thing is that when we tried to upload videos, it's just keep on loading. Though the entry reflects in the "Entries" area in woobox but it says "unsuppor...

1 Agent Answer 0 Community Answers Feb 02, 2017 01:28AM PST

Can I display gallery images first and the form secondarily?

I'd like our webpage to land on a big spread of entries in a gallery format with an Enter Now button for the form. I can't see a way to change it.

1 Agent Answer 0 Community Answers Jan 22, 2017 08:36AM PST

using hashtags as competition entries

Hi, with the new interface I'm not sure how I add the ability to use hashtags as entries into the competition. Eg comment or share and add #xyz to enter. I'm in the edit part of the promotion and can't seem to add this to it. tha...

2 Agent Answers 1 Community Answer Jan 18, 2017 04:21PM PST

Rewards, Deals, Group Deals, etc

What is the difference between rewards and deals, they seem the same. Also, is group deals like Groupon? There wasn't a ton of explanations on how to use these things unless I've just not found it. The technical instructions are helpful, bu...

1 Agent Answer 0 Community Answers Jan 18, 2017 09:26AM PST

How to add a business not on Facebook

I want to add a business to my Woobox subscription that isn't on Facebook so that we can embed Woobox's features onto a webpage and use across Twitter and LinkedIn. Is this possible? Or is Woobox purely dependent on Facebook?

1 Agent Answer 0 Community Answers Jan 16, 2017 08:52AM PST

Email marketing

Hi, Once I get an email list, how do I send emails to my subscribers for all the future promotions that I have?

2 Agent Answers 0 Community Answers Jan 15, 2017 07:06PM PST

PDF give away

If i want to make a type of landing page where they can download a PDF by putting in their email. How do I do so? Which promotion do I use? Tristan

1 Agent Answer 0 Community Answers Jan 07, 2017 10:47AM PST

Pick a winner from page likes

Dear Woobox, can I pick a winner from all the people that like my page? So not from a specific post? Thanks! Marijke

1 Agent Answer 0 Community Answers Dec 27, 2016 02:57AM PST