Community Forum

Unable to publish. - Email integration

Hello, I have set up a form promotion and linked my constant contact account. I have set up a constant contact auto responder which is active however when I use the real time export feature and select constant contact from the options and save i g...

1 Agent Answer 0 Community Answers May 26, 2017 02:13AM PDT

Image size

Help! What size does my image need to be for the woobox competition? Thanks

1 Agent Answer 0 Community Answers May 25, 2017 04:21AM PDT

Entry to fan-gate

Hello, it seems I have a problem. I would like to run a video contest and I tried to upload the first video just to see if it works properly. But unfortunately, after hitting the button "upload video" it takes me back to the Fan-Gate and to...

1 Agent Answer 0 Community Answers May 05, 2017 09:10AM PDT

Choosing Winner from a Facebook AD -- not an organic post

How do I choose a winner from people who engaged on a Facebook Ad (meaning, I paid for the post) not an organic one? The only posts that are showing when I was trying it here were all the organic posts. I need to choose the winner from a paid Face...

2 Agent Answers 1 Community Answer Apr 27, 2017 08:17PM PDT

make a song download a prize

Is there a way to make a mp3 song download a prize for doing one of the following 1) either have or will liek a FB page 2) enter an email address Thanks!

0 Community Answers Apr 04, 2017 07:40PM PDT

WooBox closing X not in the popup box

I am having a problem where the X to close the woobox popup isn't visible or accessible to users. Sample here: I can see where to update the CSS to address this, but since it's...

1 Agent Answer 0 Community Answers Mar 02, 2017 11:44AM PST

Instagram Like to Enter Contest?

Is there a "Follow us on Instagram to enter" format currently offered?

1 Agent Answer 0 Community Answers Mar 01, 2017 06:04PM PST

Collecting Facebook Addresses From Voters

Hi there, I have an active photo contest promotion which can be found here: I want to collect the email addresses from FB users who vote. I have a FB tab set up for the promotion. I am unsure as to where I select to col...

1 Agent Answer 0 Community Answers Feb 20, 2017 09:21AM PST

Exporting fb user data

Hi, I was wondering where I can extract the data solicited from users when the facebook auth dialog is displayed. Thanks for the help.

3 Agent Answers 0 Community Answers Feb 13, 2017 01:16PM PST

Video Contest Entry Form

I have created a video contest form in woobox and it is currently active. The thing is that when we tried to upload videos, it's just keep on loading. Though the entry reflects in the "Entries" area in woobox but it says "unsuppor...

2 Agent Answers 0 Community Answers Feb 02, 2017 01:28AM PST