Community Forum

Fan Limit

Hello, What exactly are fan limits? We would like to run a photo contest on FB and our page have 160,00 "likes". Which plan will support our facebook page? thanks!

2 Agent Answers 1 Community Answer Sep 13, 2017 02:37PM PDT

Multiple photos submitted in one Facebook post are blocked

Hi there, when entrants submit several photos in one Facebook post (a montage) their photos are not added to the gallery, even though the hashtag is included. Can this be fixed? It seems natural that people will submit more than one photo so I"m...

1 Agent Answer 0 Community Answers Sep 12, 2017 04:08AM PDT

Video Contest Setting Facebook & IP Address Daily

I was under the impression that the Facebook & IP Address per day options would allow for voting either from Facebook or from an IP (non-facebook user). My contest is live with votes and is only allowing people to vote on Facebook, the campaign l...

1 Agent Answer 0 Community Answers Sep 11, 2017 09:07AM PDT

how to add an admin page?

i can't find my page in business list. i have 3 page,but it's only appear one page in business list.and i can't add can only ADD NON FACEBOOK PAGE BUSINESS. so how?maybe please tell me how do i cancel this woobox account? so i ...

1 Agent Answer 0 Community Answers Sep 06, 2017 01:23AM PDT

Tab Image on Facebook not showing

Hi. I setup 3 tabs on my Facebook: Pinterest, Tweeter and Instagram. Everything is working as intended, excepted the "Tab Image" which stays blank with only the tab name, whatever image I'm trying to include (111x74) and with diff. b...

1 Agent Answer 0 Community Answers Aug 25, 2017 04:09AM PDT

How to show "all gallery entries" without clicking to go to ...

How can I make it so that all entires show during a Photo Contest on one long page so that people don't have to click to go to the next page?

1 Agent Answer 0 Community Answers Aug 24, 2017 05:02AM PDT

Tabs on Facebook Pages

Hi I am trying to insert a calendar onto a Facebook page of which I am an administrator. It seems to be only letting me insert onto Business Pages. Is this correct? Thanks

1 Agent Answer 0 Community Answers Aug 16, 2017 10:17PM PDT

Doesn't work in MOBILE

Good morning, When I put the contest facebook link on our landing page, the url doesnot work on Mobile. But works on computer. We were forced to put the woobox link while waiting for your reply. Thank you for your help. ChloƩ.

1 Agent Answer 0 Community Answers Aug 08, 2017 07:29AM PDT

Description Char Limit (400) is incorrect.

We have our description typed out in word and have verified that we have 396 characters including spaces however your filter will not allow us to proceed. Please double check the limits. Thanks.

1 Agent Answer 0 Community Answers Aug 07, 2017 09:23AM PDT

How to make a post contest collecting emails

Hello, we would like to set up a fb post contest, where the participants should like the post, tag a friend, make a comment and at the same time we would like the participants to fill in (probably a form) their e-mail. Is there a way that we could ru...

1 Agent Answer 0 Community Answers Aug 06, 2017 10:05AM PDT