Community Forum

Description Char Limit (400) is incorrect.

We have our description typed out in word and have verified that we have 396 characters including spaces however your filter will not allow us to proceed. Please double check the limits. Thanks.

1 Agent Answer 0 Community Answers Aug 07, 2017 09:23AM PDT

How to make a post contest collecting emails

Hello, we would like to set up a fb post contest, where the participants should like the post, tag a friend, make a comment and at the same time we would like the participants to fill in (probably a form) their e-mail. Is there a way that we could ru...

1 Agent Answer 0 Community Answers Aug 06, 2017 10:05AM PDT

How long can I use my free account for?

How long can I use my free account for? Can I add more than one pages to my free account?

1 Agent Answer 0 Community Answers Aug 05, 2017 10:16AM PDT

tabs on multiple FB pages

I'm trying to set up a third party widget onto FB page - I have one FB business account with multiple pages and am using 2 separate databases that the widgets are linked to. Database 1 - links to FB page 1. Database 2 - links to FB page 2. Both ...

3 Agent Answers 2 Community Answers Aug 02, 2017 11:05AM PDT

Promotion Type

I am trying to set up a "Pick a Winner" promotion to give away a t-shirt based on comments. When I follow the link to the Woobox Pick a Winner App, it simply takes me to the "Create A New Offer" Promotion page. Which promotion doe...

1 Agent Answer 0 Community Answers Aug 01, 2017 10:04AM PDT

How to make a vote per one Video contest

We would like to make participants to vote for just one video among several video entries in the video contest. How can I customize this in the Edit Setting?

1 Agent Answer 0 Community Answers Jul 13, 2017 09:43PM PDT

what is your vat number

Hello, for my accounting I need your VAT number, can't find it anywhere - could you please send it to me? Thanks a lot, Layana

1 Agent Answer 0 Community Answers Jul 07, 2017 08:56AM PDT

API

Hi there, I'm currently using your Real Time API, I would like to get an update on vote numbers, however the only data being sent is 'entries'. Is there a way to get a real time api post update on votes in a video contest? All b...

1 Agent Answer 0 Community Answers Jul 06, 2017 01:51AM PDT

facebook tabs

My Facebook tabs that I created are not showing up anymore on my facebook fan page. They use to show up but now they are not. I can't seem to fix the problem. Does anyone know how I can fix this problem. Thanks in advance Melanie Andres

3 Agent Answers 2 Community Answers Jun 25, 2017 04:43PM PDT

Monthly Subscription

I want to sign up for the $100-month subscription plan, but I can only select yearly. Is there any way to get a monthly subscription for a page with over 100,000 fans?

2 Agent Answers 0 Community Answers Jun 21, 2017 04:38PM PDT