Community Forum

Post not showing

I recently made a facebook post that i plan to use as a contest. I tried loading my post in the app to make sure it is there and it doesn't show. I reload several times still nothing. I used that load all link, still nothing

1 Agent Answer 0 Community Answers Jan 07, 2018 07:42PM PST

Facebook tab blank

Hey guys My woobox tab is blank.... https://www.facebook.com/beautyandthebaseonline/app/137541772984354/

1 Agent Answer 0 Community Answers Dec 30, 2017 04:15AM PST

Facebook tab for Sweepstake not functional from cellphones

I've just had a message about a competition I launched yesterday - when looking at my Facebook page on a cell phone - none of the woobox tabs are there. If I send user the url to the competition tab they can't load it either. Do I have to...

1 Agent Answer 0 Community Answers Dec 29, 2017 02:39AM PST

credit card

Hello! Simple question to witch I didn't find an answer. How to confirm credit card stop payment? Many Thanks, Roger

1 Agent Answer 0 Community Answers Dec 15, 2017 12:23AM PST

Images Not Scaling on Mobile Version

Hey there, Trying to get a campaign ready to go. Everything looks great on desktop but none of the images are scaling properly when loaded on the mobile version: http://woobox.com/zujef4 Any help would be massively appreciated. Cheers

1 Agent Answer 0 Community Answers Dec 14, 2017 07:05PM PST

Can you pick a winner that has to both like and comment(do both)?

Can you Pick a winner that has to like AND Comment (do both... not one or the other)? If so how? When I checked both criteria on a post iin pick a winner it chose winner but the winner had only done one of the two requirements. Is their a way to...

1 Agent Answer 0 Community Answers Dec 13, 2017 11:43AM PST

Examples of Woobox campaigns from visitor perspective?

Are there any examples of what all these campaigns look like from the perspective of the user/visitor/guest? All the tutorials from Woobox are from the backend admin side, how to set up campaigns. That's fantastic, but I am trying to visualize h...

1 Agent Answer 0 Community Answers Nov 29, 2017 03:25PM PST

language change

Hi, I am trying to change the individual boxes in the the app, such as the day, month, year, by going in the individual questions and saving them but it seems that they do not get saved. i am in >manage/apps#/promotions/content/2xrfup/entrypage....

1 Agent Answer 0 Community Answers Nov 23, 2017 07:16AM PST

plug in

I'd like to integrate any contact data with our marketing automation platform (Pardot). I'm looking for info on this but cannot find it. Are there plug-ins available for Pardot?

1 Agent Answer 0 Community Answers Nov 17, 2017 07:15AM PST

facebook popup

I have my campaign set to trigger the popup embed offer, 5 seconds after a user lands on my site. But for some reason, the Facebook share popup triggers immediately when you land on the site. How do I disable this, or make it not pop up immediate...

1 Agent Answer 0 Community Answers Nov 14, 2017 07:00AM PST