Community Forum

language change

Hi, I am trying to change the individual boxes in the the app, such as the day, month, year, by going in the individual questions and saving them but it seems that they do not get saved. i am in >manage/apps#/promotions/content/2xrfup/entrypage....

1 Agent Answer 0 Community Answers Nov 23, 2017 07:16AM PST

plug in

I'd like to integrate any contact data with our marketing automation platform (Pardot). I'm looking for info on this but cannot find it. Are there plug-ins available for Pardot?

1 Agent Answer 0 Community Answers Nov 17, 2017 07:15AM PST

facebook popup

I have my campaign set to trigger the popup embed offer, 5 seconds after a user lands on my site. But for some reason, the Facebook share popup triggers immediately when you land on the site. How do I disable this, or make it not pop up immediate...

1 Agent Answer 0 Community Answers Nov 14, 2017 07:00AM PST

connecting wrong instagram account

I manage multiple accounts for different clients. I'm trying to link the chris.greve IG acct to the Chris Greve FB acct, but by default, it keeps connecting a different IG acct and won't let me change it.

1 Agent Answer 0 Community Answers Nov 09, 2017 11:11AM PST

can I upload participants from a file to my sweepstake?

If I have multiple sweepstakes but at the end, I want to make one where everyone who played before participates can I download all the participants than uploading them to a new sweepstake and pick out of this list? Is this possible? I was not able t...

1 Agent Answer 0 Community Answers Nov 04, 2017 08:42PM PDT

How to track sources when I embed woobox on my website

Hi I know we can add ?source= to the woobox URL to track sources. But I want to embed the woobox on my website campaign page and link all my ads to my website page. Can I still track sources when I embed woobox on my website?

3 Agent Answers 1 Community Answer Oct 24, 2017 01:25AM PDT

Cannot purchase due to Postal Code

Hi, I had set up my dirat campaign. Wanted to purchase an annualu plan. But I can get the "Postal Code" right. We are located in Taiwan. Please advise further. Cheers Jason S

1 Agent Answer 0 Community Answers Oct 24, 2017 12:30AM PDT

Facebook Embed Error

I am trying to embed a Facebook Page Tab but it comes up with an error. The contest is supposed to go live at noon today. I have read through everything and cannot figure out what is wrong. ASAP!

2 Agent Answers 1 Community Answer Oct 18, 2017 10:40AM PDT

Downloading UGC

If I run a UGC contest, is it possible to acquire the rights to that content as part of the submission process and/or download the content for corporate use? Thanks

1 Agent Answer 0 Community Answers Oct 11, 2017 10:26AM PDT

Capturing image of results from promotion to use on other sites

I have a month-long promotion and want to post updated results throughout the month (on FB, Twitter, etc,) to create excitement and engagement. Is there a way to capture the results screen of the promotion? Basically I want to show the screen that co...

1 Agent Answer 0 Community Answers Sep 27, 2017 04:02AM PDT