Community Forum

Photo Contests

In setting up my contest I want them to submit a letter to themselves to be judged with the photo, is there a minimum amount of text in the submission area, and does this show or is there a way to get this information privately? Thanks

1 Agent Answer 0 Community Answers Feb 28, 2013 04:25PM PST

instagram - tagged photos not showing on facebook tab

I'm using the woobox instagram ap. The ap shows on my facebook page, but the tagged photos do not show. I have granted permission for the ap to update. Is there something else I need to do?

2 Agent Answers 0 Community Answers Feb 28, 2013 01:33PM PST

Using more complex forms in the Static iFrame App

Hi We are trying to create a form-gate in the Static iFrame App and we'd like to keep the form in the app after validation. Is this possible via adding a more complex HTML form? At the moment it seems to check for missing info then refres...

5 Agent Answers 5 Community Answers Feb 27, 2013 08:36PM PST

youtube content not showing in facebook Youtube Tab

I have loaded a number of apps from Woobox succesfully and I have had trouble with the YouTube feed. The tab is showing, however there is no videos or content from youtube showing. Does anyone no why? Before you ask: Yes the url is correct and I d...

3 Agent Answers 2 Community Answers Feb 27, 2013 06:43PM PST

voting from same computer / ip address

Question we received from a contestant: "my mom and I are using one computer, is it not possible for her to vote? She logged in and said it was showing she already voted when it was her first vote?"

1 Agent Answer 1 Community Answer Feb 27, 2013 05:34AM PST

High amount of Likes overnight

Hi, we noticed that a user has an overnight increased of likes. We'd like to seek your professional advise on how to counter this case, for example: https://www.facebook.com/ijmland?sk=app_451684954848385&app_data=view-vote%2Cfor-219550 ...

1 Agent Answer 1 Community Answer Feb 26, 2013 08:20PM PST

Submit Text Entry Competition? Is it possible?

Hello All I'm trying to think of a way to set up a contest whereby the user has to submit a text field, of up to 100 words, which then gets submitted to us but isn't available publicly. Basically the user needs to land on a fan gate, ...

1 Agent Answer 0 Community Answers Feb 26, 2013 05:31AM PST

How to upload a list of custom coupon codes

Hi, When I set up a coupon, there is an option to 'upload a list of custom codes' This is perfect, but I can't find anywhere to upload these codes. Where can I upload them? Many thanks, Barry

1 Agent Answer 0 Community Answers Feb 25, 2013 07:45AM PST

Set canvas height

Hi, I used to develop my own custom facebook apps and in it i used: FB.Canvas.setSize({ width: 810, height: 668 }); to change the facebook canvas default height. I could not find an option for this in woobox and was wondering if this was so...

1 Agent Answer 0 Community Answers Feb 25, 2013 02:18AM PST

Photo Contest - How to see data entered by participants on "Requi...

Hi! I'm running a photo contest on FB using woobox and I have set-up a fill-up form for contestants to enter their details which I want to keep (for example, mobile number, and special code). These data are important for me to know if the par...

1 Agent Answer 1 Community Answer Feb 24, 2013 08:02PM PST