Setup Guides

Picking a Winner from Comments on Facebook Posts

May 14, 2018 01:21PM PDT

Update 05/2018: Facebook and Instagram are no longer allowing access to "like" data. Unfortunately, picking winners from likes is no longer available. A post promotion is one of the easiest offers to create, all you do is create a public post on Face...

Previewing a Woobox Offer

Apr 22, 2016 11:14AM PDT

$(function() { $( "#accordion" ).accordion({ heightStyle: "content"}); }); You've spent some time carefully creating a Woobox offer. And now you want to see what it looks like, without posting it to your page. Whether it's a sweepstakes, photo cont...

Optional Twitter Bonus Entries

Feb 16, 2017 03:48PM PST

If you're creating an offer that has our new builder (and most do!), this step is very simple to do. While in your customize section, you'll edit your form field and click "add form field". When you do that, click on "Twitter Share". Afterwards, y...

Running a Campaign on Facebook, Twitter, and your Website

May 23, 2017 12:22PM PDT

With Woobox, you can create one campaign and run it on Facebook, Twitter, and inside your website with ease. There are two main ways to do it: The Options Install a single offer on Facebook and embed it into your website. If Facebook Auth Dia...

Addressing Voting Fraud and Cheating in Contests

Feb 22, 2017 02:26PM PST

Unfortunately, this is something that occurs and is becoming more and more common as contests become more popular on Facebook. The best method to track voting and monitor/prevent fraudulent votes at this point would be to limit the votes by “Facebook...

Why Do Some Entry Records Only Have Email Addresses?

Mar 20, 2015 03:27PM PDT

Why Do some entries only have email Addresses? If you are wondering why on the "Entries Page" there are entries with only email addresses displayed, these are bonus entries. As you can see below the test@test.com email is a bonus entry for sales@wo...

How to Delete an Offer from Woobox

Sep 12, 2016 02:38PM PDT

Remember to remove the FB Tab You may need to remove the tab from your Facebook page. To do this, go to the Facebook Page Tab from the sidebar menu and click the Remove Tab button on that screen. Deleting the Offer To delete and completely ...

The New Dashboard is here!

Mar 20, 2015 03:27PM PDT

Woobox Dashboard 2.0 is here! We released a new interface we hope will make creating and managing your promotions and tabs easier. Overall, the functionality of the dashboard is pretty much the same, and the biggest change is the 'look' of it al...

Error: Entry Already Created For User

Mar 20, 2015 03:27PM PDT

When you get this error message, it means that you have your entry set to one per email address... but you don't have an actual email field! Simply go to Form Fields and add an option to collect emails. This should fix your problem! Note: If you’re ...

Error: An error occurred installing tab. Please retry.

Mar 20, 2015 03:27PM PDT

This error usually means Facebook isn't allowing you to install a tab. The most common reasons for this are: You are logging in via email address and password instead of your Facebook login. If this is the case, your Facebook login credentials ma...