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The Woobox Billing Cycle

Sep 23, 2013 04:45PM PDT

Our subscriptions are available monthly, with no long-term commitments. They do renew automatically every month, so here's how to determine when your account will renew. You can always check the Subscriptions page of your dashboard to confirm this fo...

I'm having a problem with a contest I have entered. Can you help?

Dec 15, 2014 02:25PM PST

You will actually want to contact the company that is running the contest to resolve any issues you may be having. We provide businesses a framework for creating promotional offers, but we don't have access to any of the data or any other information...

Why Should I Choose Woobox?

Apr 27, 2017 03:14PM PDT

With so many options to run promotions and contests on Facebook, why choose Woobox? The biggest differences between Woobox and those other guys is the flexibility and the price. With the Woobox Application Suite, you get more flexibility to add any...

What Do I Get With the Free Account?

Apr 27, 2017 04:35PM PDT

Here at Woobox we offer a free account that gives you access to all of our Static Tabs, allowing you to create as many Facebook tabs as you like. You will also have access to the Facebook Posts section of your dashboard where you can use our Winner P...

How Many Campaigns can I have with the Solo Plan?

Apr 28, 2017 03:08PM PDT

With the Solo plan, Woobox allows you to create an unlimited number of contests and promotions. If you have enough fan interest and a place to post them all, you can have hundreds of campaigns available or ready to go. For more information, see the ...

Facebook Profile vs. Facebook Page

Apr 28, 2017 03:35PM PDT

What is the difference between a Personal Facebook Profile and a Facebook Business Page? "Profiles" are for personal, non-commercial use only. They represent individuals and must be held under an individual name. "Pages" are for professional or of...

Why do you need my Public Profile and Friends List?

Jun 12, 2015 03:28PM PDT

The What Our application may ask for information from your public profile, friends list, or other pieces of your Facebook profile. It may also ask to post to your news feed on your behalf. The Why There are lots of different options in...

Rules and Advanced Settings

May 03, 2017 03:23PM PDT

In your campaign's left navigation, clicking Advanced will open a dropdown menu with the Rules section and other advanced settings (for campaigns on the old-style builder, the rules field is located at the bottom of the customize page). Not only can ...

Installing a Campaign to Multiple Facebook Pages

May 03, 2017 03:41PM PDT

If you have already installed a Facebook page tab for your campiagn and you return to the "Facebook page tab" section in the dashboard, you will see a "Install another tab" button. Clicking this button will lead you to a screen with either a dropdown...

Copy and Reset Promotion

May 03, 2017 03:51PM PDT

Want to create a campaign just as beautiful and effective as your last? Why not copy or reuse the campaign you want to recreate? At the bottom of the left navigation while managing your campaign, there are 4 icons. The icon on the far right will rese...