The Woobox Billing Cycle

Last Updated: Sep 23, 2013 04:45PM PDT

Our subscriptions are available monthly, with no long-term commitments. They do renew automatically every month, so here's how to determine when your account will renew. You can always check the Subscriptions page of your dashboard to confirm this for any business you have already upgraded.

A Woobox subscription will generally go to the same Date of the next Month.

FOR EXAMPLE: Sign up January 25th, and it will renew on February 25th.

If that Date is not present in the next month, our system will give you 30 days instead. Example: Sign up January 31st, and it will renew on March 2nd. (30 days after January 31st, because there is no February 31st). This would also occur if you signed up on May 31st - There is no June 31st, so the subscription would expire on June 30th - 30 days later.

Again, if you have any question you can always check Subscriptions page of your dashboard or contact us at support@woobox.com to find out the exact renewal date.

Payment Failed on Renewal

If your payment does not go through, and you get an email saying Payment failed for your Woobox renewal, you may want to go to the Billing page to update your credit card. We will try to charge your card again in the coming days.