Resetting a Password

Last Updated: Sep 23, 2013 04:39PM PDT

Woobox currently uses Facebook as its primary login system, so we are actually not able to perform manual password resets. That said, here are ways to get into your account if you've forgotten your details:

  1. If you remember the email address, try resetting your password via Facebook at https://www.facebook.com/login/identify?ctx=recover. You can even try to recover via full name or username with that link.
  2. If you don't remember what email you used, you can always sign up with any user that is an admin of the Facebook page you're trying to add a tab to. You can also look at the Admin Roles section of your Facebook page to find potential usernames you've logged in with.
  3. If someone left the company and you need to look at the Woobox settings, just sign up with your own Facebook admin account and you will be able to see all of the settings.

With these steps in mind, you should be able to gain access to your Woobox account without trouble.